Manager Quality
Resume:
John C Jones
Trenton, KY ***86
*******@*******.***
Senior Management
Quality - Engineering - Operations - Manufacturing - Distribution - Supply
Chain
Professional career reflects over 15 years experience in creative
leadership and visionary capacities to establish complex, competitive, and
highly integrated manufacturing solutions. Proven track record of
establishing strategic plans, developing systems and operational overhauls
that led to reduced costs and increased productivity; leadership history
includes strategic business planning, operations, materials, purchasing,
finance, risk management, negotiations, construction modification, testing,
quality control, international assessment of suppliers, international
training and facility utilization/expansion.
Professional Objective
To obtain a management position within an organization where I am
able to assist in the development of the company through my experience and
knowledge in manufacturing, supply chain, assembly, warehouse, distribution
management, quality control systems, and sustaining strong rapport among
clients, suppliers and employees. To become part of a team where I have
the ability to develop and learn more in my career while bringing
experience and knowledge to the organization through implementation of
policy, procedure and creative business solutions.
Functional Leadership
Lean Manufacturing Process Six Sigma Implementation
ISO 9000 Quality System New Enterprise Start Up
New Product Introduction Technology Design and Implementation
Financial Strategies & Cost Strategic Planning
Containment
International Manufacturing Facility Design and Process
Trainer Modification
Staff Development Reliability, Testing, & Failure
Analysis (FMEA)
Root Cause Analysis & Problem Product, Process, Application Testing
Solving
Documentation & Validation Outsource Planning & Supplier
Control Relations
Advanced Product Quality Production Part Approval Process
Planning (APQP) (PPAP)
Human Relations Supply Chain Management
Balanced Scorecard KPI and 3Block methodology
Value Stream Management TPM and PdM Systems
DMAIC Improvement cycle Contract Negotiations
Hydraulic Testing & Verification ISO14001
SPC and System Analysis ERP System Implementation
Formal Cost-Out Programs Employee Bonus / Pay for Skills
Development
Career History
Plant Manager (Senior Manager of U.S. Operations), 2005 - 2013
WH Manufacturing, Inc.
Responsible for overseeing all daily U.S. Manufacturing Operations;
management of Engineering, Maintenance, Quality, Fabrication, Assembly,
Maintenance, Warehousing, Shipping, International
Import Distribution, Human Resources and Supply Chain/Materials.
. $1.5 million plus per year cost reductions through coordinating cost
reduction programs developed to facilitate brainstorming and
implementation of cost-out projects through all levels of the
organization. $10 million plus implemented cost savings over my 8
years in this position.
. 2010 appointment to WH Manufacturing Board of Directors; review and
approval of corporate strategies and direction.
. Development of corporate OEE (Overall Equipment Effectiveness) program
implemented in US operations then personally trained and implemented
in overseas facility. Program increased productivity 15% first year
online.
. Developed and implement Strategic Plans using several methods, namely
Strategy Maps to drive understanding and buy in at all levels of the
organization.
. Developed and implemented Balance Scorecard and 3block KPI monitoring
systems for all aspects of the organization.
. Oversight of major site construction projects to expand facility
capabilities, including upgrading of technology.
. Development of Robotic Automation Program implemented in Fabrication
and Assembly Operations. Personally assisted in the Design and
Implementation of Assembly automation, realizing $700K/year cost
reductions.
. Oversight of all capital expenditures, while maintaining 3 year
positive NPV return on investment.
. Responsible for P&L, Budget creation and compliance protocols, with
structured programs to ensure implementation and reduction of
expenditures.
. Responsible for development, planning and implementation of Lean
Manufacturing Systems including: PdM, TPM, 5S, Value Stream Mapping,
Standardized Work, Bonus Programs and Process Improvement Teams.
. Designed a newly structured Human Resources department, including
updated procedure and policies. Developed document control system to
maintain up to date policies / employee handbook. Mentored Human
Resource Manager in team / relationship building training and assisted
in development of improved training program; 2005 - 2007.
. Designed and implemented Six Sigma methodologies to improve
productivity and quality of all systems and processes; implemented
DMAIC improvement cycle.
Quality Manager (including Test Lab and Purchasing), 1998 - 2005
White Hydraulics, Inc.
Responsible for Design and Development of the Corporate Quality Management
System, including Customer Quality relations, Inspection / Testing
requirements, ISO Procedures / Policies and Supplier Development Programs.
. Supervision of Quality Department including Test Lab and Purchasing.
. Maintained and advanced the Quality Management System by streamlining
procedures and increasing efficiencies and containment protocols
. Reduced external defect rates by over 60% over a 4 year period through
implementation of FMEA (Failure Mode Effect Analysis) and improved
validation methods / Employee development programs.
. Management of the R&D Test Lab, overseeing endurance and performance
testing of new product development. Development of scheduling system
that increased productivity 300% over a 6 month timeframe.
. Developed programs and implemented statistical controls; development
of tailored Process Improvement Workbooks used by Engineers,
Technicians and Team Members to determine and improve the quality of
the process using proven statistical methods.
. Responsible for Partnership building; development of existing and new
suppliers as well as working closely with Customer base to develop
long lasting customer - supplier relationship; direct customer
involvement.
. Core Team ERP System Implementation - one of eight selected to assist
in implementation of a newly integrated corporate ERP system.
. Management of Materials/Purchasing Team - successful implemented
improved supplier performance systems that reduced quality defects by
30% and reduced cost of supplied material by $1mil over 6 months.
. Negotiated contracts for supply of product - budget responsibility
$40mil plus for procurement of raw material to use in manufacturing
and assemble of the final product.
. Responsible for disposition of non-conforming product in regards to
design deviations in partnership with Design Engineering.
. Developed Design stage process using APQP methodology for control and
stage approval of new products.
. Redesigned Return Goods Automation program that took the multi-site
process from an average of 45days to 9 day processing time. Improved
customer satisfaction in reference to warranty / non-warranty product
returns.
. Corporate ISO procedural training for both U.S. Operations and Germany
based Distribution Center.
. Senior lead escort for all external quality system audits; ISO and
Customer based certification Programs.
Quality Engineer / Lead Assessor, 1993 - 1998
White Hydraulics, Inc.
Responsible for Supplier Development Program, Customer Audits and Complaint
response procedures. Assessing domestic and international suppliers for
potential supply chain additions or certification maintenance follow-up;
Lead ISO auditor and Customer audit escort.
. Developed and implemented Supplier Development Program that decreased
supplier defect rates by 40% over 2 years.
. Assessed and/or developed international suppliers in counties such as
China, India, and Taiwan.
. Senior lead on process and procedural systems development for all
aspects of the organization.
. Personally developed, programmed and implemented data control systems
for Non-conforming product control, corrective and preventive action,
internal audits, and inspection systems using Microsoft Access. Built
stand alone software packages still in use by the company today.
. Responsible for gauge selection and design of fixture gauging used in
verification of product quality.
. Procedural system development and supervision of document control
coordinator.
. CMM program development and implementation.
. Customer Quality responses, containment and root cause analysis.
Academic Credentials
Awarded a Bachelor of Science Degree in Engineering from Austin Peay
State University. Some specific areas of study include Metallurgy, Vision
& Sensors, Production Operations Management, Quality Control, Robotics, and
Fluid Dynamics.
I have consistently obtained enhanced academic credentials including
the following certifications: ISO Lead Assessor, Certified Quality Auditor,
Certified Quality Engineer and Certified Quality Technician from American
Society of Quality, Six Sigma Black Belt Certification from Purdue
University, Lean Manager Certification from University of Kentucky in
partnership with Toyota, Advanced Visual Management, FMEA, PPAP, Design of
Experiments, ISO14001, Human Behavioral Science, Advanced Supervision and
Management Training.
References can be provided upon request.
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