Manager Hospital
Resume:
Tamie Speer
Kingwood, TX *****
Phone: 832-***-****
*********@*****.***
I love the career that I have chosen and would like to continue to achieve
greater goals.
I enjoy working with new radiology grads and passing on my knowledge. I
believe in team work. I've been told through several surveys that my staff
loves working with me. They know that I listen to them and they share
their ideas about improving the department. I know that when the staff is
happy patient care and satisfaction improves.
I love walking around questioning patients about their visit to the
radiology department. When a patient has a complaint it will be addressed
immediately to improve patient satisfaction. I want them to have the best
possible stay at the hospital and I will make sure my staff does this. I
strive on making my staff team leader so they can pass on their knowledge.
On their last visit to my hospital, the Joint Commission singled out my
Radiology Department as the best, well run, and organized department in
the hospital. I will strive to bring the same excellence to your Radiology
Department.
Yours Truly,
Tamie Speer
Tamie Speer
4545 kingwood Dr
Kingwood, TX 77345
Phone: 832-***-****
*********@*****.***
Professional Objective
Secure a position in Radiology Management that will utilize my
knowledge and professional skills to cut down on costs and
elevate patient satisfaction.
Work History
Boulder City Hospital 2010 -present, NV
. Radiology Director
. I was hired at Boulder City hospital to stop
massive over spending, overtime, and abuse of "on
Call"
. Updated all Radiology policies and made new
policies for CT, Dexa, MRI, and US.
. Helped update policies for Respiratory,
Pharmacy, Long Term Care, ER, and Lab.
. Updated Radiology MSDS and helped other
departments with MSDS as well. I then put all the
MSDS sheets online for the first time.
. I had all Radiology staff trained in BLS so
they now participate in all Code Blues for the first
time. Radiology staff is now praised by doctors and
nurses in the ER and on the Floor, for their help.
. I taught several In-Services to hospital staff
as well as local doctor's offices. (Radiation Safety,
HIPAA, Meaningful Use, and Chasing Zero - prevention
of hospital harm)
. I trained Dr's on PACS viewing systems and set
up their office computers.
. * Sold old Radiology equipment and was able to
purchase a Siemens E-Cam dual head nuclear medicine
machine, a new ultrasound table, and a Phillips c-arm.
. Saved the hospital $50,000 a year on FTE's by
rearranging shifts.
. Saved the hospital $41,500 on "call outs" by
extending radiology hours.
. Saved the hospital $70,000 a year on equipment
repair by hiring a local Biomed Service.
. Saved the hospital $50,000 a year from over
ordering of supplies in the department.
. I excelled with In patient and Out patient
satisfaction surveys.
. I was on the Revenue Cycle committee to save
the hospital money
. I was on the IT Steering Committee to
identify different IT issues around the hospital and
how to solve them.
. I attended all the local Health Fairs in the
community to promote the hospital.
. I updated the Charge Master list with corrected
CPT codes to avoid getting claim rejected.
. My department was the first hospital department
to go paperless.
Marketing the Hospital
. 4 Health Fairs each year my staff and I attended to
promote the hospital.
. I put together the first Christmas Float f or and
hospital employees and volunteers helped me to put
it together. We had 2 ER doctors support Float won
first place.
. I also went to the local doctors and personally put
the website on their computers after
. I set up breast canc
. I
Triumph Hospital East 2006-2009, Houston, TX
. Radiology Director of a 91
bed Long Term Acute Care Hospital.
. Oversaw the Radiology Staff and department.
. Performed X-rays, C-arm, and Cat scans when needed.
. QA Radiology staffs films and worked closely with
Radiologist.
. Prepare department and staff for Joint Commission and Texas
Department of Health inspections.
. Handle payroll, staff scheduling, and new equipment
purchases.
. Annually taught Radiation Safety to all hospital staff.
. Reported to the CCO and CEO quarterly radiology costs and
issues on a power point presentation.
. Reported annually to the Environment of Care of any new
equipment purchases or inspections done by the Radiation
Physicist.
. Maintained all film badges, film rings, and lead shielding.
. Had monthly meetings with staff and in-services on the
National Patient Safety Goals.
Herman Hospital 2005 -2006, Houston, TX
. Radiology Supervisor Lead Technologist III on Weekend shift.
. Level 1 Trauma hospital in the Houston Medical Center.
. Worked closely with Doctors, Life Flight, and other staff to
insure excellent patient care.
. Supervised the staff under the direction of the Radiology
Manager.
. Reported any equipment problems, PACS issues, or QA issues
to management.
St. Luke's Episcopal Hospital 2002 - 2005, Houston, TX
. Radiology Manager of a 959 bed hospital and
2 Minor Emergency Centers. Encompassing 53 employees at
main hospital and 15 employees at the Minor
Emergency Centers, Transportation, Ultrasound, CAT scan,
MRI, as well as Angio on the weekends.
. Handled payroll, staff scheduling and supply ordering.
. Developed and Created New Employee Training book.
. Developed departmental policies and procedures to ensure
staff are properly trained and follow JACHO guidelines.
. Trained staff to work with film-less systems such as; PACS,
AGFA CR, and Hologic DR..
. Implemented two tracking systems to (a) monitor patient
delays and wait times to improve ER patient turnaround time
as well as patient satisfaction and (b) to notifythe nurse
manager when the floor puts in a wrong order or orders exam
on wrong patient.
. Was active in budget and equipment management and made
corrections as needed.
. Tracked Pediatric CAT Scan and Radiology times to ensure
Pediatric cases were being read in a timely manner.
. Highlights: Organized the Employee of the Quarter
recognition program, Buyer for Employee Recognition and
Radiology Technology Week, Organized Staff Training for CPR
and CE Credits, monitor patient satisfaction, effectively
handle high-pressure situations and encourage staff to
become leaders. Completed 22 manager Learning classes
through e-power learning.
TOPS Surgical Hospital 8/1999 - 01/2002, Houston, TX
. Assistant Manager and Surgical X-Ray Technologist for pain
management and orthopedic cases.
. Worked closely with doctors and staff to ensure patient
satisfaction.
. Handled customer relations, JACHO inspections, equipment
cost and repair.
. Ordered supplies, trained new staff, and issues related to
the file room.
East Houston Hospital 8/1999 - 01/2002, Houston, TX
. Worked 32/40 hrs on the weekend performing CAT Scans and X-
rays.
. Worked closely with ER and ICU doctors and nurses.
. Handled departmental issues, filing, customer complaints,
computer work, and documentation.
Northwest Surgical Center 8/1999 - 01/2002, Houston, TX
. Surgical X-ray Tech for pain management and orthopedic
cases.
. Handled processor malfunctions, equipment and supply
ordering, filing, and radiation safety issues.
Methodist Hospital 12/1997 - 8/1999, Houston, TX
. As a Lead Technologist I worked in Radiology and the ER
performing diagnostic exams.
. Trained Radiology staff and doctors in the use of the CR
and PACS system.
. Assigned to train Houston Community College X-ray students
who rotated through the Radiology dept.
. Nominated Employee of the year after 10 months.
Education
Grand Canyon University 08/2011 - present
Bachelor of Healthcare Administration
San Jacinto Jr College 12/1997
Associates Degree - Radiology
President of Class
Technical
Can operate the following Software and Imaging
equipment: Word, Excel, Power
Point, Quadris, Care Manager, Med Web,
Healthland, One Staff, Report Express, HBOC, PACS, AGFA CR, Hologic DR,
Kodak DR & CR 9000, OEC 9800, 9600, 9400, mini C-Arms, GE CTI, and PICKER
Scanners
*Second facility to have Siemens DR mFD (mobile flat detector) installed in
the world
Contact this candidate