Stephanie Nichole Majors
********@*******.*** www.stephaniemajors.com 515-***-****
Present Address
**** ********** **** #***, *********, IA 50322
Education
Iowa State University, Ames, IA B.S. in Technical Communication Summer 2009-Dec. 15, 2012
Summary of Qualifications
Efficient with operating technology, computer software, and social media
Expertise in writing, editing, and designing documents and web content
Experienced with user experience (UX) and human computer interaction (HCI);
wireframes, usability tests, prototypes and information architecture
Worked in teams and individually for projects and presentations
Work Experience
Technical Writer Wells Fargo Des Moines, IA December 2012 – August 2013
Migrated, edited, and formatted 10,000+ Home Mortgage procedures from PDF,
Robohelp, Microsoft Word docs to OpenText (Content Management System) on
a team using style guides
Worked for 3+ clients/business units, communicated remotely on
o
conference calls, e-mail, and IM, learned multiple style guides, trained
others on multiple style guides, wrote style guides
Leadership roles:
Trained and assigned work to 3+ people within 3 months of being hired
o
Published content and QA’d other team members’ work
o
One of the top 3 producers out of 18 others on my team within 4 months
o
of being hired by migrating 400+ procedures
Documented work progress, collected project data using SharePoint websites and
Excel
Copy Editor Iowa State Daily Ames, IA, Fall Semester 2012
Edited stories, headlines, captions, and other Daily news content and applied AP
style to content in CMS Blox
Met deadlines in a fast paced newsroom, worked overtime to meet deadlines
Stephanie Nichole Majors
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Intern at Iowa State School of Veterinary Medicine, Ames, IA, Fall 2012
Edited course documents and web content for emerging and exotic animal
diseases (EEDA) including:
Manuscripts and scientific research studies
o
Professor’s lesson plans, PowerPoint presentations, course syllabus,
o
tests, and assignments
Cashier/Front End Wal-Mart & Sam’s Club Ames, IA, 2009-2012
Sold a variety of memberships to customers, handled cash drawer
Trained new employees on the front end, attended monthly meetings
Used computer training modules and tests to learn duties and policies
Data Entry Worker L&M Gas and Grocery Boone, IA Spring 2006
Learned to use store computer inventory program
Worked in a timely fashion to complete daily inventory
Used basic math for calculations
Activities and Volunteer Experience
Business/LAS Career Fair Ambassador Hilton Coliseum Ames, IA Fall 2009
Greeted and assisted guests and interviewees at an entrance booth and directed
them to correct location
Used a computer-printing device to assign correct nametags to individuals
Helped employers and businesses set up and tear down materials and booths
STC – Iowa State Chapter Treasurer Iowa State University Ames, IA 2010
Participated in meetings
Organized and recorded group finances
Networked with professionals and learned about the field of Technical
Communication
Web Development Club Iowa State University Ames, IA 2012
Stephanie Nichole Majors
********@*******.***
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Participated in meetings
Collaborated with group members/shared knowledge and ideas
Learned about content management systems (CMS) and WordPress
Honors/Awards
Received Principal Pride Award for Responsibility, 2006
Received Varsity letter in Concert Choir, 2007
Other Skills
Computer Software: Microsoft Office Word, Excel, PowerPoint, Adobe InDesign and InCopy,
Google Docs, Wordpress, Dreamweaver, BLOX, Just in Mind, OpenText, SharePoint, Snagit