Customer Service Sales

Roberto A. Santiago

* ****** ******, *******, ************* 01844 ● Home: 978-***-**** ● *************@*****.***

Education

Methuen High 2000-2004

Salter School Tewksbury, MA

Massage Therapy 2010

NFPT Personal Training – online

NFPT Certified Personal Trainer: Personal Trainer 2013

Work History

Personal Trainer, 04/2013 to 07/2013

Custom Built PT – Methuen, MA 01844

I write up fitness programs for clients, and track their progress; give clients tips on what food to possibly eat.

Early morning ticketer, 11-2012 to 04-2013

BJs Wholesale Club – Salem, NH

I work freight on to sales floor, and make signs for the merchandise I work out; also I build products that need

to be displayed for specials/sales.

Cleaner/driver, 08/2011 to 10-2011

Woodworth Auto Body – Andover, MA

Clean after auto body technicians, bring them the car they are working on and washing clients’ cars after they

have been repaired.

Parts Driver, 03/2009 to 08-2009

NAPA Auto Parts – N. Reading, MA

Pick up parts from warehouse to deliver to clients’ and stock the store.

Team Member/Back of House Specialist, 08/2008 to 11/2012

Babies R US – Salem, NH and Peabody, MA

• Worked on early morning trucks, and merchandised products on floor in designated locations.

• I was in charge of locations audits, I had to make sure it was correct if not had to empty the location and

rescan everything so it was correct.

• I was in charge of working SHIP FROM STORE or if not designate to another team member. But basically

orders that were completed from customers would alert in the morning I would have to complete the order

put the receipt in the box with bubble wrap and label box and have it read for UPS.

• Customer Service, help guests with orders, answer any questions they had or help translate for Spanish

guests.

Packer/Machine Operator, 04/2005 to 03/2009

Shawsheen Coating&Converting – Andover, MA

• Packaged medical/sports tape. Had to make sure there was no defects or else had to package in a

different box.

• Ran like a band saw machine that cut foam roils then packaged and put on a skid ready to be shipped.

• Coating Department in line Corona Treating Adhesive application temperature control mixing and

application of 2 Part Adhesive formulas, direct coating onto tape.

Associate, 05/2004 to 01/2005

A.J. Wright – Methuen, MA

• Customer Service

• Cashier

• Fitting Room Attendant

• Truck processing

• Helped guests on the sales floor

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