Customer Service Management

*** ** **** **, ***’s Summit, MO *****• 816-***-****• *******.*******@*****.***

Kevin J. Johnson Jr.

Education

May 2013

University of Central Missouri Warrensburg, MO

Bachelor of Science in Business Administration, Management

INTERCOLLEGIATE ATHLETICS

2008-2012

University of Central Missouri, Division II Warrensburg, MO

Football

Devoted 20-30 hours per week to weight training, skill work, practice, conditioning, film study, and

meetings

Participated in team building exercises

Received numerous recognitions, including scholarship, four year letter winner, five time Mule Warrior

of the week during 2012-2013 season

EXPERIENCE

Summer 2012

Wal-Mart Lee’s Summit, MO

Cashier/Stock Associate

Committed to customer service and high attention to detail

Ability to process information effectively

Operated cash register to ensure balance of payment and receipts

Exceptional organization abilities

Spring 2012 Integrative Business Experience Warrensburg, MO

Marketing Coordinator/Inventory Management Department Head

Developed, marketed and managed product sold throughout Missouri

Ensured the effective flow of all transactions related to the product and created inventory tracking

system

Collaborated with a diverse multi-functional team to ensure the success of a viable product

Summer 2010 Full Employment Council Kansas City, MO

Job Fair Coordinator

Organized, developed and implemented career events including Career Days, Career Month, Teen Job

Fairs, and College Fairs

Developed and maintained a current and comprehensive occupational library accessible for job seekers.

Read, interpreted, applied and explained rules, regulations, policies, and procedures to all job seekers

References

References are available on request.

Contact this candidate