Quality Assurance Manager

NARESH BHATIA

**** ******* ***** • Worthington, OH 43085

*********@*****.*** • 614-***-****

SUMMARY Over 15 years of quality assurance management experience

Experience implementing ISO9001 certification program

Plant superintendent experience (achieved zero accidents, zero wastage)

Management of toll production activities with ISO9001, and TS16949 certified plants

People leadership skills (managed and trained employees with diverse backgrounds)

Formal education in Chemical Engineering and Business (MBA)

Training & Certifications: Lead Auditors training and NAFTA training

Proficient in Microsoft Excel, Powerpoint, and Word

EXPERIENCE ABBOTT NUTRITION Columbus, OH

2011- 2013 Senior Quality Assurance Project Specialist

Completed numerous projects related to infant food formula packaging.

Coordinated quality review of food product packages by working with design engineers/ suppliers.

Conducted product reviews and updates to procedures/methods as necessary.

Responsible for overseeing the accuracy and content of acceptance criteria, packaging methods, and

bill of materials.

Assured that commodity vendor files and regulatory documentation are completed with new

and/or changing specifications.

2005-2011 MITSUI CHEMICALS AMERICA, INC. Rye Brook, NY

Manager, Quality Assurance

Oversaw and managed all production/quality/logistics related activities for five toll manufacturing

plants (Houston, TX, Odessa, TX, Adrian, MI, Sheboygan, WI, Sidney, OH)

Increased number of toll production plants from two to five during tenure.

Managed production planning activities including procurement of domestic as well as imported

materials.

Evaluated and implemented cost control activities through price negotiations with suppliers, and

control of off-spec product.

Ensured customer satisfaction through evaluation of issues, development of solutions, and

implementation of corrective actions.

Responsibilities included customer documentation – regulatory, NAFTA, automotive customer

reports, and others.

Regular communication with customers and business partners including plant management, sales

force, and Tokyo headquarters.

2002-2005 GK PACKAGING, INC. Plain City, OH

Quality Manager

Managed all activities related to quality assurance as well as quality control.

Organized the Quality department. Fixed the sampling schedules in-plant, as well as from the

sister-plants. Wrote documentation to proceed with the quality system.

2002 BBi ENTERPRISES Sidney, OH

Quality Engineer (Temporary Assignment)

Rewrote all procedural documents. Streamlined corrective action and calibration systems.

Managed surveillance audit for QS9000.

Worked on PPAP, FMEA, APQP, team building, and problem resolution.

1996 - 2001 CAROLINA COLOR CORPORATION Delaware, OH

Quality Assurance / Materials Manager

Recognized the need for and implemented ISO9001 quality system. Developed, implemented, and

managed ISO9001 certification program. Maintained certification with annual audits.

Managed the positions of Corrective Action Coordinator, Lead Auditor, Document Controller, and

Training Administrator.

Solely responsible for purchasing of raw materials, packaging, logistics, and managing inventory.

EDUCATION PENN STATE UNIVERSITY (MBA, Focus on Manufacturing) State College, PA

UNIVERSITY OF RORKEE (Bachelors – Chemical Engineering) Roorkee, India

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