Brian Lee Cross
Orange, CA 92866
Contact (mobile): 714-***-****
email: ***********@***.***
Lender Processing Services- February 2010 to Present
Inventory/Data Analyst: Receive, reconcile, file and track
hundreds to thousands of documents received daily; Manage two
directs; Create custom database applications using MS Access
(with SQL and VBA) for tracking and reporting to management.
Currently maintaining seven major custom apps, and 5 minor
apps, most in continuous operation for two or more years. These
include:
• Most recent project up and running in days for fast start
up to track a new client product from receipt of docs, reporting,
billing, and archiving data, all automated for a novice user.
• Devised and implemented document matching solution
resulting in 98% accuracy.
• Pioneered new applications/workflows as needed adapting
seamlessly to new clients/processes;
• Automated creation of shipping transmittals to match
client's specifications while reducing shipping costs 8%
Numerous minor applications to automate routine tasks-
printing custom file cabinet labels in progressive series, as an
example
• Received Employee of Quarter Award December 2010.
AppleOne- March 2009 to January 2010
Temporary position with Lender Processing Services; quality
review of loan documents prior to recording.
• Aggressive attention to detail and creative solutions to
improve workflows/accuracy resulted in full time hire.
Pacific Symphony- March 2007 to January 2009
Out bound phone sales requiring excellent communication skills,
organization, and persistence.
• Earned $56K sales in first nine months.
• Rose two brackets in commissions.
Wallpaper/Window Tinting Contractor - February 1989 to
March 2009
Self-employed; Responsible for all aspects of customer/client
relations; Estimating and installing in both
Residential and Commercial settings.
• Planning and attention to detail resulted in every job done
perfectly the first time. No call backs.
• Sales resulting entirely from Clients and referrals- no
advertising costs.
• 20 year career
Sunny Delight Bottling Factory (Summer Job 1987)
Factory floor-Machine supervision-bottle cap installer/sealer.
Various Pizza Parlors- during and prior to college
Cook, Cashier, Shift Supervisor, Closing supervisor.
Community and Management experience:
Volunteer with READ Orange County (Literacy tutor): 2 years
Chair of Professional Business Networking: 1991-1992.
Chairman of Libertarian Party of Orange County: March 1999-
March 2001: Set meeting agendas; Chair monthly meetings
according to Robert's Rules; Manage volunteer efforts.
• Recruited full slate of partisan candidates in Orange
County 2000.
• Lead participation in OC Register Discover OC 2000
promotion.
• Managed booths at Orange County Fair and Orange
International Street Fair 1998-2006.
Board Member OC Registrar Community Outreach:
•Liaison between Orange County’s minor parties and OC
Registrar of Voters.
Education:
Homestead High School, Cupertino, CA
Bachelors in Music, Composition, Cal State Fullerton
N. Orange County Leadership Institute @ Cal State Fullerton.
• Twelve session introduction to local government agencies
and NGOs.
• Instruction in team building and collaboration skills.