Customer Service High School

Location:

Posted:

August 23, 2013

Kierica Shavon Hunt

**************@*****.***

Objective

Seeking employment with an established company where my social abilities may be utilized

and opportunities for professional growth are available

Work Experience

Egret Bay Neurology (temp) Front Office Assistant 05/2013-07/2013

Answer incoming phone calls, welcome patients upon appointment check in, verify patient

demographics and insurance information; pull medical records; schedule/reschedule

appointments; obtain and track referrals; order labs and verify insurance eligibility and benefits.

Copy medical records per physician, attorney and/or patient request; administer and read urine

drug screens documenting results for physician review

Office Depot Customer Service Associate 10/2012-

05/2013

Greet customers upon entry, assist with locating items within the store, order and ship out of

stock items for customers, maintain a clean working area; ring up customer cash and/or debit

and credit card purchases. Cross trained to assist copy and print department; making copies,

printing, binding and collating for individuals and businesses often with scheduled deadlines.

It’Z Family Fun Center Guest Service Attendant 10/2011-6/2012

Greeted customers upon entry into the game room area, assisted customers with the purchase

of game cards, helped customers redeem tickets for prizes keeping an accurate count of ticket

balances, cross-trained to assist in the absence of equipment repair team which included un-

jamming machines to dispense unissued tickets to customers or credit customers for any

unused points, effectively handled hostile customers often times resolving issues without

management intervention

Volunteer Work

P.I.S.D. Athletics Dept. 8/2010-6/2012

Dedicated 20+ hours per week to athletics department while attending school and

holding a part-time job

Displayed leadership skills along with self-discipline

Applied teamwork skills and work ethic by promoting camaraderie

Fulfilled huge amount of responsibility and commitment towards players and coaches

through genuine respect and dedication to the team

Education

Pasadena Memorial High School Graduated: June 2012

San Jacinto College Expected Graduation: 2014