Customer Service Project Manager
Resume:
Patrick D. McGirr
Rosenberg, TX 77469
*******.******@***.***
PROFILE
Well rounded and self-motivated professional with over fifteen (15) years experience in project
management, estimating and project controls, sales and customer service seeking to utilize
analytical and management skills in a career position with a growing firm.
QUALIFICATIONS
• Developed analytical and quantitative skills
• Experienced in purchasing and contract preparation
• Excellent negotiator
• Detail oriented and resourceful
• Refined project cost control and reporting skills
EXPERIENCE
2010-2012 Naples Brokers Realty, Naples Florida
Licensed Sales Associate
• Assessed clients needs and preferences and advised them of the current
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market opportunities so they can make educated decisions
• Prepared and negotiated sales contracts
• Oversaw the completion of the legal requirements and contingencies to
ensure a timely real estate closing and a satisfied client
• Created marketing materials for properties
2007-2011 Enterprise Holdings, Inc., Fort Myers, Florida
Rental Agent/Customer Service Representative
• Processed the rental transaction for the National Car Rental & Alamo
Rent a Car brands of Enterprise Holdings
• Up-sold customers when needed through a series of questions and polite
conversation regarding the customer needs or desires for their rental
• Handled customer complaints or issues either via telephone or face to
face
2001-2006 Independent Real Estate Investor
Independent Real Estate Investor
• Invested in various properties in the New York City and South Florida
markets
• Employed both a buy and hold and a rehab strategy
2000-2001 Lehr Construction, Corp., New York, New York
Project Manager
• Managed projects that ranged in value from $1K to $25M
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• Worked on site as an estimator on a $200M project
• Managed the bid submission process through coordination between the
design professionals, subcontractors and internal team members
• Provided conceptual budgeting for projects
• Prepared cost, progress and change order reports for client review and
decision making
1992-2000 Techno Acoustics, Inc., Maspeth, New York
Estimator/Purchaser
• Management team member for a $14M company
• Responsible for all firm purchasing of construction materials
• Estimated drywall and ceiling projects in excess of $3M
• Cultivated and maintained client relationships – specifically developing a
relationship which contributed $5M per year to the firms revenues
• Tracked and reported actual costs and mitigated potential overruns
• Prepared cost control reports for management and client review
• Responsible for oversight of QC for ceiling construction
EDUCATION
1992 B.A. Economics - Rutgers University, New Brunswick, New Jersey
SKILLS
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Proficient in Microsoft Word, Powerpoint and Excel
Working knowledge of Microsoft Outlook
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