Customer Service High School

My Goal

To obtain employment within a successful business, in which I can utilize my

outstanding customer service and clerical skills to achieve company goals and

career growth.

Personal Information

Name: Wendy Smallwood

Address: 1253 Mallard Court Conway, SC 29526

Phone: 843-***-**** home 843-***-**** cell (primary)

Education

High School: Conway High School completed

Tech: Horry Georgetown Technical College-Phlebotomy completed

Other: Strand College of Hair Design completed

References Phone # Reference Type

Jeanette Washington 843-***-**** business/personal

Jamie Giffen 843-***-**** business/personal

Mechelle Scholls 843-***-**** business/personal

Tracey Herndon 843-***-**** personal

Job History

Employer: Dollar General Position: Cashier/Stocker

Supervisor: Sandy Adams Phone: 843-***-****

Start Date: Sept 2012 End Date: July 2013

Duties: Greet customers when entering establishment, count money at

beginning of shift and make sure to have adequate change,

maintain clean and orderly check out area, stock

shelves and update prices for ads, answer customer questions

Employer: Check-N-Go Position: CSR/Keyholder

Supervisor: Mechelle Scholls Phone: 843-***-****

Start Date: August 2010 End Date: Oct 2012

Duties: Research and evaluate loan applicants financial status, references,

credit and risk; determine eligibility of application; complete and

submit loan application; promote loan services by mail and

phone; manage past due accounts; accept loan payments;

provide exceptional customer service

Employer: Kmart Position: Customer Service

Supervisor: David Phone: 843-***-****

Start Date: Nov 2009 End Date: August 2010

Duties: Assist customers with returns and purchases, handle customer

questions and complaints, maintain a clean and organized

work area, assist other team players where needed, stock shelves

and update prices for ads

Employer: Hardwick & Son Roofing Position: Office Manager

Supervisor: James Hardwick Phone: 843-***-****

Start Date: June 2005 End Date: July 2008

January 1996 March 1997

Duties: Answering phones and scheduling appointments for estimates;

typing job proposals, invoices and warranties; bookkeeping;

accounts payable/receivable; job cost management;

shipping/receiving; ordering office supplies; faxing,

filing and organizing small office

Employer: Regis Salon Position: Stylist/Sales/Key Holder

Supervisor: Laura Gibson Phone: 843-***-****

Start Date: April 2003 End Date: March 2005

Duties: Schedule appointments by phone or walk-ins; analyze customers

hair and other features to recommend hair styles or

treatments; demonstrate and sell hair products; maintain clean

organized work station; shampoo, cut, style clients hair by

utilizing communication skills; except payment for services

rendered and handle bank drops

Contact this candidate