Administrative Assistant Training

Andréa Carter

** ****** ******, **********, ** **607 203-***-**** – ******@*****.***

Detail oriented support professional with over 10 years of experience in corporate HR functions, including finance,

staffing, employee wellness, HR Communications, compensation, pension & retirement, and diversity. Successfully

build/manage vendor relationships while effectively processing invoices and monitoring budgets. Ability to work under

pressure, in a fast paced environment. Advanced knowledge of MS Office Programs, SAP, Concur, and PeopleSoft.

Core Competencies

Office Management Executive Administrative Support

MS Office Outlook Word, Power Point & Excel SAP/Various Software/Business Systems

Strategic Planning/Leadership Meeting/Event Planning

Program/Project Development Process Improvement/Project Status Roll Up

Travel & Expense Reporting Domestic & International Travel Planning

Budget Monitoring & Forecasting Accounts Payable

Professional Experience

PepsiCo, Purchase, NY Compensation & Benefits Administrative Assistant 08/07 – 02/13

Kelly Services @PepsiCo, Purchase, NY HR Executive Assistant 05/06 – 08/07

Provided administrative and technical support to senior leadership and team of 14 HR professionals, including

communications, employee wellness and health & welfare teams; managed company health fairs, global

employee wellness programs

Managed the organization of Board of Director binders, and other materials, for quarterly board meetings

Designed /organized share drive filing system for contract files, vendor contract management, maintained

benefit plan documents, electronic and paper files, created spreadsheets, PowerPoint presentations, faxed

reports, scanned/emailed documents, created weekly/ monthly reports, routed agreements, contracts and

invoices through the signature process

Managed day to day calendar for the senior director, completed detailed itineraries, agendas, planned travel

arrangements & created expense reports

Created processes to ensure simplicity of administrative tasks while saving department time and money

Completed quarterly review/analysis of HIPAA and SOX Compliance processes, participated in budget audits and

open enrollment; processed $200MM in invoices using SAP; responsible for set up of new vendors including I 9

verification; managed Medicare, Medicaid insurance carriers to resolve billing issues

Scheduled candidate prescreens/interviews; coordinated interviewer schedules, prepared packets and other

associated duties; participated/assisted in conducting investigations and resolving EEO complaints; conducted

background checks on applicants and confirm certifications/licensures

Completed New Hire input using SAP employment system; managed initial & annual HIPAA training for team

Collaborated with HR hiring managers to generate offer letters and employee benefits packages; scheduled New

Hire Orientation and managed onboarding activities; tracked/monitored all recruiting activities

Career Blazers, White Plains, NY Facility Administrator 01/00 – 05/06

Conducted admission assessments for Phoenix House serving at risk youth and adults in substance abuse

treatment facility; reviewed admissions eligibility and discharge folders for accuracy; completed internal and

government reports as required on a daily/monthly basis

Supervised/trained administrative staff, program participants and resident youth in their job functions

Managed Medicaid program for New York and Westchester residents

Completed pre hire testing/screening including, but not limited to, background checks and I 9’s completion

Education/Professional Development

Metropolitan College of New York (MCNY) Bachelor’s Degree: Human Services 08/06

Outlook 2010 Admin Training/MS Office 2010 Admin Training 09/11

ERG Leadership Conference IAAP Annual Conference, Boston, MA 07/10

Basic Accounting & Finance Principles American Management Association 03/10

PowerPoint Certification Course Pace University 09/09

Andrea Carter ******@*****.***

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PepsiCo Key Corporate Accomplishments/Board Member/Leadership Committees

In addition to core work, co managed several corporate sponsored initiatives and/or volunteered for various leadership

committees, by developing and successfully executing projects in support of business diversity goals/objectives with an

emphasis on communications for employee engagement:

Designed/managed Recycling Week’s “Office Swap” which saved PepsiCo $150k over three years

Designed/co managed PepsiCo’s first Education Forum for at risk minority youth

Managed matching gift donations for community organizations, including Big Brothers & Big Sister’s Bowl 4 Kids’

Sake, PepsiCo Feeds America, and Susan. G. Komen Race for the Cure

Co managed PepsiCo Feeds America “Day of Service” corporate initiative

Co managed Marines Toys for Tots collecting over $20k in toys, over three years, through employee donations

Co developed/managed and maintained administrative website for cross divisional support professionals

Maintained awareness/monitored/analyzed trends in diversity and inclusion processes, particularly around

Employee Resource Groups and strategies to attract and retain diverse talent; collected data and created

reports for leadership to determine company’s diversity compliance

Assisted with internal/external communications, and marketing strategies for company sponsored events

designed to support diversity & inclusion strategy programs with focus on recruitment, and career development

Managed and maintained leadership projects, communication plans and budgets for several ERG programs;

processed/reconciled all invoices for events, maintained budget tracker and informed leadership on financials;

maintained distribution lists and donation reports; completed all logistics/event planning for training &

development, national conferences, seminars, and workshops

Managed logistics of kick off events, membership drive, and recognition events

Community Service

Order of the Shikoba Society, Norwalk, CT Operations Manager/Mentor 10/10 Present

Collaborated with City of Norwalk’s Building Futures Through Mentoring program to establish peer mentoring

program; created and manage partnerships for youth community service projects

Organized logistics/participation in the 2011 National Alliance of Faith and Justice symposium to New Orleans, LA

Created and implemented organizational Plan of Action for community based mentoring program; prepare financial

aspects of mentoring program including Operating Budget; implement and maintain Partnership Agreement;

responsible for raising funds from various sources for program sustainability

Facilitate training/workshops which includes life skills, higher education opportunities, roundtable discussions,

debates, negotiation and communication skills; create lesson plans for training/workshops

Present to Board of Directors regarding direction and progress of program initiatives; assisted in the writing and

organization of all proposals and grant applications; monitor budget; currently preparing for 501(c)3 certification

Recognition/Acknowledgements

State of Connecticut Dept. of Children & Family Services Law Forum

Foster Care removal policy and procedures panelist 05/13

PepsiCo Diversity & Inclusion Leadership Awards/Acknowledgments

PepsiCo Feeds America 10/12

Susan G. Komen Race for the Cure 09/12

Education Forum/MOSAIC Diamond Scholars Initiative 02/12

United Way 2nd Annual Mentoring Institute

Mentor Recognition 01/12

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