Sales Customer Service
Resume:
Salem, NH *****
*************@*****.***
Maria Adamczyk
Well rounded, business professional with over 20 years of administrative assistance experience in
SUMMARY
the visual communications industry as well as residential/commercial/industrial appraisal business.
Strategic and creative thinker with effective communication skills. A proven leader with the ability
to develop and maintain strong client and employee relationships.
SKILLS & Efficient with Microsoft Office Suite, Outlook, WebEx, BIS (Business Information Systems),
AS/400 and CRM.
ABILITIES
Customer Service - Database & Records Management - Executive & Administrative Support -
Reports & Spreadsheets
Data Entry - Telephone & Front Desk Reception - Filing - Complaint Handling
Team player, Self-motivated, Understanding the Customer, Client and Partner Relationships
EXPERIENCE SALES COORDINATOR – YORK TELECOM CORP. AKA YORKTEL – 2000-2013
Provided Inside Sales Support to 3-5 Account Managers and the Sales organization.
Opened Quotes/RFPs - provided information to Account Managers, customers and onsite staff.
Worked with vendors for pricing on equipment & notified catalog administrator of pricing
differences.
Worked closely with purchasing department for shipping/tracking purposes, sales engineering
department to provide site survey information and the media department to provide media services
quotes to clients.
Gathered equipment information from Sales Engineers to build quotes in Partner Portals (e.g. Cisco,
Vidyo, LifeSize)
Registered deals in Partner Portals with vendors (e.g. Cisco, Polycom, Vidyo, LifeSize).
Initiated Work Orders with information from PO, Customer Agreement form or AT RISK request.
ADMINISTRATIVE ASSISTANT – PAUL A. BURNHAM, APPRAISER – 1983-2000
Prepared real estate appraisals of commercial, residential and industrial properties, customer
service, bookkeeping (accounts receivable & accounts payable), payroll, general correspondence
and answering phones for the two companies.
EDUCATION North High School, Worcester, MA - Completed and graduated 4 years college course
Salter Secretarial School, Worcester, MA - Completed and graduated two year legal secretarial
course
Assisted with on-boarding process, and trained teammates on BIS and Yorktel best practices
LEADERSHIP
SCOTT ANDRUS, VP OF COMMERCIAL SALES, YORK TELECOM CORP.
REFERENCES
*******@*******.***, 978-***-****
ERICK RACE, STRATEGIC ACCOUNT EXECUTIVE, YORK TELECOM CORP.
*****@*******.***, 917-***-****
MICHAEL BEAUDOIN, SALES COORDINATOR, YORK TELECOM CORP.
*********@*******.***, 978-***-****
Page 2
Contact this candidate