Customer Service Administrative Assistant
Resume:
Juanita Mose
Myrtle Beach, SC **578
*************@*******.***
SUMMARY:
AMBITIOUS TEAM PLAYER striving to obtain a position as an Administrative Assistant. Organized and driven with a strong desire to learn and
grow professionally.
EDUCATION:
Miller-Motte Technical College Conway, SC
Diploma/Medical Billing and Coding December 2012
Miller-Motte Technical College Conway, SC
Diploma /Medical Office Assisting April 2012
RELATED SKILLS:
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Microsoft Word, MS Excel, MS PowerPoint Self-motivated
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Insurance Claims Abstracting
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Type 40 wpm Telephone Skills
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Communication Skills Medical Ethics and Legal Concepts
• Medisoft
• Customer Services Skills
• Medical Terminology
• HIPAA/ OSHA Regulations • Math Proficiency
• ICD-9 Diagnosis Codes
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• Good Verbal Skills
CPT Procedure Codes
• First Aid
• CPR Certified
• Scheduling
PROFESSIONAL EXPERIENCE:
Wendy’s Myrtle Beach, SC
Cashier/Cook April 2010- Present
• Excellent coordination with team members and supervisors
• Fluent and polite communication skills
• Handle currency and credit transactions quickly and accurately
Self-Employed Myrtle Beach, SC
Domestic Engineer June 2006- January 2010
• Excellent organization skills to delegate the list of household duties
• Efficient scheduling skill to manage time, budgets, and purchases
• Resolving interpersonal conflicts
• Perform repetitive and ordinary tasks with a cheerful attitude
McDonald’s Myrtle Beach, SC
Cashier/Cook December 2005- May 2006
• Maintain high standards of customer service during high-volume, fast-pace operations
• Communicate clearly and positively with co-workers and management
• Master point-of-service computer system for automated order taking
• Assist management with inventory control and stock ordering
• Build loyal clientele through friendly interactions and consistent appreciation
• Resolve complaints promptly and professionally
• Cross-train and coordinate scheduling with team members to ensure service
AWARDS/CERTIFICATIONS:
Medisoft Completion Winter 2012
Honor’s List Fall 2010 & 2011, Winter 2011, Spring 2012
Director’s List Summer 2011
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