Customer Service Administrative Assistant

NAFISSATOU TAMBADOU

th

*** * ** ******, #** New York, NY 11226 Cell: (347) 617-

**** *.********@*****.***

SUMMARY:

• Energetic critical thinker, extremely organized and detailed oriented

• Supportive and focused on delivering services in a humanistic manner

• Excellent interpersonal and communication skills

• Team player with leadership skills

• Bilingual in French and English

EDUCATION:

03/13 - Present CAREER SERVICES TRAINING CENTER

• Microsoft Word certification • QuickBooks

• Microsoft Excel certification • Microsoft Access

• Microsoft Outlook • Data Management / Data Entry Training

• Microsoft PowerPoint • 60-hour Data Management / Data Entry Internship

06/12 JOHN ADAMS HIGH SCHOOL

• High School Diploma

EXPERIENCE:

NYC MISSION SOCIETY

07/13 - Present Administrative Assistant intern

• Perform general administrative duties including filing documents, faxing and answering

phone calls

• Organize/manage staff calendars; schedule appointments with clients

• Input client demographics in organization’s database

• Use Microsoft Word to create flyers and labels

06-13 - Present ASSURED ENVIRONMENTS New York, New York

Customer Service Intern

• Contact current and potential customers to offer services and relay special offers

• Update client database with contact information and notes on most recent contact

• Perform general administrative duties, including copying, faxing, scanning, filing, and data

entry

03/13 - Present KADY’S HAIR SALON Brooklyn, New York

Hair Stylist Assistant

• Provide hair care services to customers including shampooing, conditioning, box braiding,

and cornrow braiding

• Complete cashier duties including attending to customers at the point of sale and notifying

clients regarding pricing

07/12 – Present PRIVATE CHILD CARE PROVIDER Queens, New York

• Cared for two children ages 4 years old and 6 years old

• Planned, prepared and cooked complete meals for children daily; guided children in proper eating

habits

• Taught children basic French

• Developed leisure activities for children including trips to parks, museums, cooking activities, and

creative craft projects

Microsoft Office Word (certified); Microsoft Office Excel (certification in progress); familiar

COMPUTERS: with Outlook, PowerPoint, and Access

LANGUAGES: English and French

Contact this candidate