Quality Assurance Project

Chyavana Chandrashekar, MBA, PMP

***-**** ********** ****** *****: 647-***-****

Mississauga, Ontario L5A 2E9 Email: ********@*****.***

CAREER PROFILE

• An accomplished Quality Assurance professional with over seven years of experience in Project

management, Requirements analysis, Software testing and documentation.

• Certified Project Management Professional, with a successful track record of handling complex IT

projects in Healthcare and Telecom domains.

• Experienced in developing and implementing comprehensive Software Development Life Cycle

(SDLC) and testing methodologies with proven ability to direct and improve quality programs,

reducing defects and improving overall efficiency and productivity.

• Proven hands-on experience with quality assurance practices, including Project plan development,

test strategy definition, test plan development, test case execution and test results management.

• Expertise in defining, planning, creating and executing Integration tests, Functional tests, System

tests, Regression tests and User Acceptance tests with strong hold on tools such as Microsoft

Project, Microsoft Test Manager, HP Quality Center, JIRA, FogBugz and Microsoft Office.

• Effective team member in a global environment with exceptional interpersonal skills developed

through collaborating effectively on ideas and processes with management and peers.

EDUCATION

Master of Business Administration Aug 2011

Wilfrid Laurier University, Waterloo, Ontario

Bachelor of Engineering July 2006

APS College of Engineering, Bangalore, India

PROFESSIONAL EXPERIENCE

MEDAVAIL TECHNOLOGIES, Mississauga, ON Aug 2012 - Present

Project Lead

• Designed, executed, and maintained test plans, test cases and test reports.

• Reviewed and analyzed the business requirements and specifications to validate the testability and

identify the testing requirements.

• Worked with the Business Analysts, Architects, Developers and others to identify areas that are

changing in the application, have a high impact to the business or have in the past been problematic

in terms of quality.

• Introduced and expanded the use of Microsoft Test Manager and Microsoft Team Foundation Server

for test management and test execution to improve testing efficiency, reliability, and repeatability.

• Led automation activities for existing manual test cases with Coded User Interface tests using

Microsoft Visual Studio.

• Identified and hired appropriate resources needed, assigned individual responsibilities and developed

project schedule to ensure timely completion of all the activities.

• Tracked and reported on project progress, product quality, defect rates and risk areas to management

team.

• Prioritized testing activities based on goals and risks of project and ensured testing milestones,

activities and tasks are completed as per project timelines.

• Analyzed the impact of system changes to regression plan test plans and ensured the test cases

were updated with changes in each release.

• Ensured completion of all required test documentation including test scripts/cases, traceability matrix,

test schedule, test results and test status.

• Attended defect review meetings with development team to discuss issues found during testing and

their current statuses.

Chyavana Chandrashekar Page 2

• Responsible for implementation and transition of the team into Scrum framework and involved in

scrum activities including sprint planning, daily scrum meetings, iteration kickoffs and retrospectives.

• Responsible for generating new strategies and plans for improving quality of the product.

PHARMATRUST, Oakville, ON Nov 2011 – May 2012

Project Lead on Contract

• Involved in Test Plan writing, Test case execution, Bug Reporting and Managing Test results in HP

Quality Center.

• Handled a variety of Quality Assurance functions, including compliance with feature

requirements, System testing, Integration testing and Functionality testing.

• Managed and responded to Software Quality Assurance issues with related groups such as

Development, Database, Integration, and Customer Support.

• Reviewed and updated existing documentation and created and maintained new documentation for

all functional areas of the software.

• Effectively monitored and communicated project progress to internal stakeholders and escalated

outstanding issues to concerned teams.

• Well-versed in writing SQL queries and performing database testing using MS SQL.

TRADE FACILITATION OFFICE CANADA (MBA project) Jan 2011 - Jul 2011

Business Analyst

• Analyzed and evaluated Canadian market potential for an overseas footwear company.

• Formulated market entry strategy and assisted in identification of distribution channels.

• Assisted in development of pricing strategy and created an implementation roadmap for market

positioning.

CHARITY REPUBLIC (MBA Project) May 2011 - Jul 2011

Business Analyst

• Developed business plan and created a portfolio of advertisers to help revenue generation.

• Analyzed current business obstacles and identified potential opportunities to grow within Canada.

• Created global expansion strategy to connect volunteers from different countries and increase user

base of the enterprise.

WIPRO TECHNOLOGIES, Bangalore, India Sep 2006 - Aug 2010

Quality Assurance Analyst

• Participated in implementing test plans and test cases built on high-leveled and detailed

design.

• Specialized in User Interface (GUI) and Application testing.

• Performed manual testing, functional testing and regression testing and was involved in test plan

reviews and assessment meetings.

• Automated product verification process using Silk test tool and increased efficiency in

deliverables by 25%.

• Consistently exceeded performance expectations resulting in recognition as Optical Domain

Subject Matter Expert and selection to work on a critical project for Nortel Networks in Ottawa.

Client - NORTEL NETWORKS, Ottawa, ON Sep 2008 – Mar 2009

Quality Assurance Analyst on Contract

• Designed and developed customer specific optical networks and ensured that networks were

deployed and commissioned accurately, within budget and planned timelines.

• Involved in trouble shooting customer issues and provided cost effective solutions in optical

captive setup, reducing project expenditure by $120,000.

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• Coordinated between onsite and offshore teams and managed resource allocation among

projects.

• Identified opportunities for performance and process improvements, increasing competency

and customer satisfaction.

CERTIFICATION

Project Management Professional (PMP)

COMPETENCIES

SDLC Methodologies – Waterfall, Agile, Scrum

Project Management – MS Project, MS Office (Word, Excel, PowerPoint), Visio, Changepoint

QA Tools – Microsoft Test Manager (MTM), Microsoft Team Foundation Server (TFS), HP Quality Center,

Citrix Clarify, JIRA, Silk Test

INTERESTS AND ACTIVITIES

• Volunteered with Salvation Army kettle programs in Kitchener and Waterloo and raised

$15,000 for Emergency relief fund.

• Organized and facilitated blood donation camps in Wipro Technologies, India.

• Enjoy planning and organizing events and social gatherings.

REFERENCES AVAILABLE UPON REQUEST

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