Customer Service Administrative Assistant

Location:

Posted:

August 22, 2013

Desiree Anna Martin

Accountant/Bookkeeper, Tax Preparer, Administrative Assistant

*********@******.*** - 208-***-****

WORK EXPERIENCE

Bookkeeper & Tax Preparer, Julie Shiffler PhD PC

Prepare Federal and State Tax Returns - Rexburg, ID - 2003 to Present

Seasonal - balance books and prepare end of year statements

• Prepare Federal and State Tax Returns for S-Corp Counseling Practice.

Teaching Assistant

Thomas M Cooley Law School - Grand Rapids, MI - May 2012 to April 2013

Part-time assistant for professor and students enrolled in law school classes

• Conducted review sessions and test preparation sessions for students

• Individual tutoring

Bookkeeper & Admin Assistant

Prepare Federal and State Tax Returns - Byron Center, MI - September 2010 to March 2011

Maintained books of business in Quickbooks, processed weekly payroll, sent billing statements and processed

payments.

• Assisted owner with various tasks related to the maintenance of adult foster care homes.

Customer Service Supervisor/Training Specialist

Melaleuca Inc - Idaho Falls, ID - 2001 to 2007

Managed team of specialists on phone customer service line, conducted new employee and product training

programs, resolved escalated customer service issues.

EDUCATION

BA in Accounting

Idaho State University - Pocatello, ID

2010

SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Access), Quickbooks, TaxWise. Typing 65 wpm. Inventory

Management and Cost Accounting.