Manager Human Resources
Resume:
Naeemah Richardson
Dorchester MA ***** (TEMP ADDRESS)
Email Address ********@*****.***
Proficient Skills
Oracle, VCC, AS 400, HRIS, FMLA, Finance, Accounting, Ms Office, Ms Word,
Power Point, Customer Service, Ami Pro, Quickbooks, IDX, CCC, EPIC, AR, AP,
EMR, Credentialing, Ms Access, Communication Skills, PC Applications,
Medical Assistant, Internet, Lotus, Medical Terminology, Medical Dictation,
Mail Merge, Lotus Notes, MAC, 50WPM, Alpha and Numeric, Ten Key,
Calculator, Financial Management, Excel, Phone/Public Skills, Accounting,
Database Administration, Speciality ICD9, CPT, Proofreading, Filing,
Faxing, Stenograph, Meditech, Transcription, Dictaphone, Insurance Federal
& State Policies, TMHP, Medicaid, Medicare, Healthquest, Logician,
Medisoft, Care4, Florida Shares, Athena, Mestamed, EMR, Peoplesoft,
Background Checks, E Clinicals, Peoplesoft, Kronos, Insurance Verification,
Blackboard Updating, PO & Non PO Voucher Requests Submittals, Moonlighting
Education
National College of Business & Technology, Medical Office Specialist
Certificate
Louisville, KY 6/2006
Jewish Vocational Services, Medical Office Skills/Accounting Certificate,
Boston, MA 7/1997
Experience
Dana Farber Cancer Institute; Department Of Access Management; Temporary
Referral Specialist I; Brookline MA; 7/1/2013-9/1/2013: Creative Financial
Staffing Supervisor Sheila Carson 617-***-****
. Initiate authorization requests for outpatient and inpatient services
in accordance with the prior authorization list.
. In-Network/Out Of Network
. Process Denials/Appeals
. Verify eligibility and benefits of all insurance providers
. Answer phone queues and process faxes within established standards
. Data enters authorizations into the system.
. Software Utilized: EMDEON, Centricity, GE-IDX, NEHEN, MPV
UT Health Medical School; Department Of Anesthesiology; Temporary Residency
Coordinator II (Pay Grade Support Specialist) Houston Texas 2/20-4/2013;
Burnett Staffing Supervisor Georgie Clerc 713-***-****
. Download & Complete application for residents on away rotations to
other hospital facilities.
. Send information and request documentation needed. Making sure
immunizations PPD's & ACLS are up to date: Distribute complete package
to respectable locations. (THI TCH MDA)
. Obtain & File goals and objectives specifying what the residents are
to learn or presently
. learning. Maintain calendar management for the program director of
Anesthesia.
. Maintain all residents and faculty PD's curriculum vitae; Retrieve all
licensure information via internet. (DEA, DPS & State License)
. Compose Send & File all verification and Letters of recommendations.
. Lend out books and Log for In-training and Written exams.
. Print out lecture attendance tracking sheets. Scan & Mark attendance
in excel spreadsheet on Tuesday-Thursday.
. Responsible for tracking and submitting moonlighting hours and shifts
monthly for residents.
. Pick up and Distribute monthly mail tickets based off of residents
call log.
. Submit and fill out PO/Non PO Vouchers & Travel Request forms for
residents and faculty.
. Edit Post & Track courses on blackboard.
Memorial Hermann Hospital Premier Staffing Houston Texas II 11/2007-
9/8/2012; Contract Ended
Staffing Manager Angelia Debose 713-***-**** Per Diem Office Assistant II
. Support various administrative and clinical/non clinical departments
creating client presentations and financial analyzing; maintain daily
schedules for multiply VP, Directors and Physicians within the
organization. Often train new employees and supervise production of
trainee.
. Verify insurance carriers such as PPO POS HMO TMHP via phone or
internet
. Daily job duties; Coordinating company meeting, scheduling, setting up
conference rooms,
securing proper equipment, arranging video conferencing and special
quests, sending reminders and arranging catering. Calling in work
orders to dispatch, disporting work load to maintenance.
. Supply management of inventory supplies, Paying purchase orders from
vendors from company's budget, bidding on contracts for hospital for
best offer of service.
. Managing client proposals and budgeting, In the form of letters emails
in draft and final
presentation utilizing software programs such as Ms word, PowerPoint,
and Excel.
. Responsible for proofreading and editing for marketing proposes for
distribution. Final
reporting keeping track of expense reports and perform project-
oriented activities.
Methodist Hospital (5/11-8/11) Contract Clinical Secretary Department of
Neurology: Employer Medix Staffing, Houston Texas, United States Manager
Dan Mitchell 713-***-****
. Schedule and confirm patient diagnostic appointments, and surgeries
. Compile and record medical charts, reports, and correspondence, using
typewriter or personal
computer.
. Answer all telephone and direct calls to appropriate staff. Receive
and route messages and
documents such as laboratory results to appropriate staff.
. Greet visitors, find out ascertain purpose of visit, and direct them
to appropriate staff.
. Interview patients over the phone in order to complete documents, case
histories, and forms such as intake and insurance forms.
. Maintain medical records and correspondence files.
Memorial Hermann System Services Premier Staffing Houston Texas Per Diem
Southwest Campus
Patient Access Representative II 2011-2011 Christopher Williams Pt Access
Manager 713-***-****
. Schedules patient appointments over the phone and Public contact by
entering required
information in the Health Quest computer system for hospital inpatient
and outpatient clinical
care in an accurate and timely manner.
. Obtains demographic, insurance and financial information from patient
or guarantor. Enters
information in computer system
. Explains all required forms to the patient or guarantor and obtains
the necessary signatures.
. Ensures medical necessity compliance by obtaining necessary data.
. Establishing payment arrangements, discussing payment options and
screening for eligibility.
. Verifies insurance eligibility and benefits and ensures all
notifications and authorizations are
completed.
Memorial Hermann System Services Premier Staffing Houston Texas
Per Diem Human Resources Coordinator 1/2009-2/2011 Staffing Manager Angelia
Debose/Sherri Sides 713-***-****
. Providing administrative assistance in answering the phones,
scheduling meetings, sourcing
resumes, prescreening candidates, hiring and recruiting, and
development, maintaining employee records.
. Present new hire orientations, On-boarding, processing background
checks and drug screens
. Administer testing for new hires and current employees
. Supervise and training of new human resources coordinators; guidance
to the clerical staff,
trainees, and volunteers. Coordinating work inside the HR department.
. Maintains a detailed record of the turnover, and researches and
formulates strategies which
effectively aid in employee retention.
. Responsible for consulting with managers and supervisors about company
policies and
procedures, and whenever necessary in helping them.
. Employee problem solver. Help employees and their managers in
performance and disciplinary matters.
Kelsey-Seybold Clinic (04/29/07-6/18/08)-Per Diem Patient Access Rep II
-Houston, Texas United States 713-***-**** Manager Laura Milburn
. Responsible for all the registration of inpatients and outpatients,
verification of insurance
coverage, EOB, claims processing, collection of co payments;
processing and scans records and pre-certifies and meets physician
referral requirements to ensure that optimum payment is made to the
hospital and physicians.
. Performs all registration functions and processes supporting Patient
Access Services including conducting patient interviews, pre-
registration/registration, collecting and verifying demographic and
financial data, accurately entering system required information,
completing the financial clearance process and system-related tasks to
register patients.
. Registers & Schedule patients in EPIC and utilizes various software
including online electronic insurance verification systems to complete
financial clearance and authorization/referral purposes. Completes
documentation KSC, Explain patient rights and HIPPA.
. Supports all revenue cycle initiatives and performance improvements by
adhering to revenue
cycle policies, managed care requirements, effectively collecting
patient payments at time of
service, reducing bad debt "Red Flags" and accounts receivable and
contributing to enhanced
revenue cycle processes.
City of Killeen (4/2006-8/2006) -EMS Billing Clerk I -Killeen, Texas United
States, Supervisor: Human Resources -254-***-****, Pay Grade: 52
. Duties: Bills patients and insurance companies, in accordance with,
City of Killeen ordinance.
. Enters ambulance run sheets data into computer, to include translation
of patient's symptoms into ICD 9 codes.
Texas Rehabilitation Commission (04/01/2002 -01/01/2003) -Rehabilitation
Service Technician II
Killeen, Texas United States, Supervisor: Laura Guyton -254-***-****/8104
Pay Grade: 2
. RST II works with counselor assisting the vocational goals of Texans
who have physical
developmental emotional impairments and disabilities
. Oversees, prepares, edits, re-councils, discrepancies, reviews for
accuracies and inaccuracies for
. completeness reports, purchase orders, correspondence manuals and
summaries
. Handling vouchers, journals, ledgers, requisitions, and related forms.
. Perform back up for receptionist and switchboard.
Child Development Services (10/01/1998 -11/01/1999) -Program Coordinator
Grafenwoehr, Germany
Supervisor: Linda Harvey -not-sure Pay Grade: GS -0303 -5
. Enroll military patrons children in any 409th BSB child care facility
verify income and fees.
. Generate monthly reports, daily cash collection
. Visit day care sites on post and off post FCC, CYS, CDS
. Coordinate special events and orientation, make travel arrangements
. Perform safety pre-inspections, arrange monthly provider meetings
. Demonstrate CPR and First Aid training with a certificated American
Red Cross affiliate
Naeemah Richardson
Dorchester MA 02122
Dear Human Resources
Enclosed you will find a copy of my resume, which exhibits extensive
experience in
Administrative Management and Computer Operations. I believe my military
experience makes
myself a particularly strong candidate. This opportunity made me extremely
self-directed, yet at
the same time work at a high performance levels than others.
Key Qualifications
Worked as a Hospital Administrative Assistant at Memorial Hermann Hospital
for 7 Yrs
Also triaged assisting physician with patients in clinical areas such as
Family Medicine
Internal Medicine OB/GYN: Radiology Technology Assistant I
Highly skilled in coordinating medical schedules, answering phones and
preparing
agendas
Proven ability to handle personal patient information according to HIPAA
regulations
In depth knowledge of medical billing and accounting
Demonstrated ability to maintain patients file and record
Profound ability to make complex administrative decisions pertaining to
policies and
regulations
Working knowledge of medical terminology in addition to knowledge of the
workings of
health care practices
Proficient in preparing reports based on expenditures and budgets
You will also see from my resume I am industrious, goal oriented,
enthusiastic, and positive.
I feel qualified to apply for the position available and confident that I
would be a valuable asset
to your esteemed organization.
It would be a pleasure to meet with you to discuss this position and
qualifications in more detail.
Please feel free to call me at my number listed above to arrange such of a
meeting.
Thank you for your consideration
Sincerely
Naeemah Richardson
Contact this candidate