Knetta D. Lilly
**** *** ***** **, *** L Charlotte, NC 28269 Cell: 832-***-****
**********@*******.***
risk, compliance and audit professional
Career Summary: Risk, Compliance and Audit experience includes 7+ years of reviewing internal controls, lending practices and
bank processes to recommend corrective action solutions, process improvements and to “close the gap” in compliance deficiencies.
Experience also includes a comprehensive knowledge of consumer protection laws in the banking, finance and mortgage industries.
Regulatory Knowledge/Certifications
FCRA/FACTA/ECOA/FDCPA HMDA/Regulation C KYC/CIP/OFAC/GLBA
Regulation B/Regulation E Regulation CC/DD Fair Lending/CRA
TILA/Regulation Z RESPA/PMI AML/BSA
• PCI Data Security Standards
Marketable Skills
Compliance Audits and Independent Validation; Writing Audit Report Summaries Based on Test Findings
Analyzing Data, Documenting deficiencies and corresponding with LOB to remediate
Coordinate, Implement and Complete Test Plans for AML, BSA, KYC and CIP compliance
Conducting Risk Assessments; Compliance Monitoring and Testing
Compilation of Data for Regulatory Examinations
Policy and Procedure Development; Training and Facilitating Meetings
Recommending Corrective Action Solutions to Risk Management and Senior Executives
Investigative Ability to Uncover Previously Unknown Facts
Analytical and Problem Solving Skills
Strong Verbal, Written, Organizational and Interpersonal Skills
Professional Experience
K Lilly Interiors, LLC, Atlanta, GA
Business Owner and Consultant 6/2011 - Present
•Consulting with > 110 clients to understand needs for successful implementation of a design concept.
•Managing $2k - $15K residential design projects that includes color, fabric, furniture and accessory selection, space planning, drapery
design and management of clients’ budget.
• Collaborating with clients, vendors and contractors to ensure proper materials and furnishings are ordered and that work is completed
according to design specifications and timelines.
ACCOMPLISHMENTS
•Design Work featured in Atlanta Journal-Constitution (AJC)
• Design Work featured as Set Design for a Drama Series on AIB Cable Network
WorldPay US., Atlanta, GA
Regulatory Risk Analyst 08/2007 – 06/2011
• Audited 6% of newly boarded merchant files on a monthly basis to ensure compliance with AML, KYC/CIP, OFAC, FCRA, Regulation
E and other federal regulations. Prepared audit reports that summarize test findings.
•Reviewed and validated audit findings of test samples to formulate corrective action solutions for Risk executives and senior
management. Collaborated with line of business (LOB) to discuss strategies and implement process improvements. Managed and oversaw
the self-audit process in each business unit.
•Performed Risk Assessments to determine regulatory and operational deficiencies. Risk assessments included review of policies and
procedures and interviewing LOB team members to determine scope and depth of audits.
•Created user-friendly literature and monthly newsletter that highlighted PCI technical requirements and guidance on how to obtain and
maintain compliance with data security standards.
•Implemented policies and procedures that “closed the gap” in compliance deficiencies. Maintained a high-level knowledge of policies
and procedures in order to train and mentor junior team members.
•Reviewed and analyzed customer complaints received via OAG, BBB and online portal. Conducted interviews and researched internet
for appropriate response and resolution to complaints.
ACCOMPLISHMENTS
•Developed testing template with Key Risk Indicators (KRI) and Key Performance Indicators (KPI) to be utilized by 5
internal departments for monthly self testing.
•Implemented validation process that improved BSA/AML compliance ratios from 54% to 98% in less than 12 months.
New Century Mortgage Corporation, Houston, TX
QA Compliance Auditor
10/2004 – 4/2007
•Audited 160 closed and funded mortgage loans on a monthly basis to determine compliance with TILA, RESPA and
HMDA regulations.
•Developed policies and procedures to be utilized in the internal audit of wholesale and retail mortgage branches.
•Wrote audit report summaries that detailed compliance deficiencies and recommended corrective action solutions to
Risk Management and Senior Executives.
ACCOMPLISHMENTS
Knetta D. Lilly
3818 Dry Brook Rd, Apt L Charlotte, NC 28269 Cell: 832-***-****
**********@*******.***
•Identified 80 gaps in documentation, remediated those deficiencies by reaching out to account executives and in
house personnel which resulted in full compliance with HMDA regulations.
Bank of America, Houston, TX
Senior Personal Banker
11/1997 – 9/2004
•Assessed customers’ needs to recommend >5K banking, financial services and mortgage products.
•Processed >600 automobile, consumer and residential mortgage loan applications, obtained appropriate documentation,
communicated with customers about missing or incomplete documents and handled final closing of loans.
•Reviewed and assessed risk of new and existing consumer and commercial accounts
•Trained 10 – 20 associates on Merlin Platform rollouts and updates
ACCOMPLISHMENTS
•Promoted to Bank Officer for sales accomplishments; recruited to train new team members on bank policy and
procedures.
•Top sales performance in Credit Cards to consumers and small business clients.
Education
LAMAR UNIVERSITY, Beaumont, TX
BS, Speech Communications/Journalism
Technology
Software: MS Office (Word, Excel, Power Point, Outlook)
Lexis Nexis Risk Management Software
TENA Second Look Imaged File Auditing Software
Desktop Underwriter (DU) and Loan Prospector (LP) Automated Underwriting Software