Customer Service Supply Chain
Resume:
STEVEN M. SMILEY, C.P.M.
PO Box **** • North Vernon, IN 47265
812-***-**** • *************@***.***
SENIOR EXECUTIVE
People + Process = Profits
PROFESSIONAL EXPERIENCE
THE BIG GREEN EXPRESS / GHOST HILL LOGISTICS, Columbus, Indiana • 2011 to Present
President and Co-Owner of two start-up businesses.
The Big Green Express is a long-haul trucking company now doing $2.5M a year in revenue. Ghost
Hill Logistics is a freight broker agency now doing $500K a year in freight.
MIDWEST TUBE MILLS, Madison, Indiana • 2010 to 2011
Manufacturer of steel pipe and tube
Chief Operating Officer
Directed the manufacturing, warehousing, purchasing, and distribution functions. Implemented major
productivity improvements to the scheduling, loading, safety, and manufacturing processes.
MASTER HALCO / ITOCHU INTERNATIONAL, Orange, California • 2007 to 2010
$500M international distributor of building materials with 26,000 SKUs and 4,000 suppliers
Senior Vice President Strategic Supply & Distribution
Lead all domestic and international sourcing activities with a team of 20 subordinates. Directed
logistics and warehousing functions supporting 58 branches in 38 states and Canada. Promoted to
Senior Vice President in 2009.
• Initiated Strategic Sourcing projects exceeding $14M+ of savings in 2009.
• Reduced logistics costs by $8M in conjunction with Ryder Logistics.
• Led the design and implementation of Sales and Operations Planning in an undisciplined
environment, resulting in improved customer service, order accuracy, and shorter lead-times.
• Reduced inventory 23% in 2009 while improving customer service by changing MRP set-up.
• Reduced inventory swings from many global sources 25-40% by changing ordering patterns.
• Assumed sales forecasting function and implemented more accurate processes and tools.
• Streamlined the supply chain using lean techniques to reduce fixed costs and increase productivity.
HOME DEPOT SUPPLY / WHITE CAP, Costa Mesa, California • 2005 to 2007
$1.6B national construction supply and distribution division formerly of The Home Depot
Vice President of Strategic Supply
Sourcing leader for $1.1B in materials, tools, commodities and supplies from 5,000+ suppliers.
Directed inventory acquisition for 160 retail locations in 27 states. Administered all major contract
negotiations through team of 30 subordinates. Coordinated and developed commodity-specific global
and domestic sourcing teams, lowering costs by millions of dollars each year.
• Produced 30% savings on targeted materials by spearheading a global sourcing initiative.
• Co-leader of a lean supply chain management team that created $130M in cost reductions for all
Home Depot Supply units.
• Reduced obsolete and excess inventory by 15% and warehouse inventory by 8%.
• Saved $12M through consolidation and integration of suppliers from eight separate acquisitions in
a single year representing $600M in sales.
STEVEN M. SMILEY Page 2
NELLSON NUTRACEUTICAL, Irwindale, California • 2004 to 2005
$400M national health food product manufacturer for external companies and brands
Vice President of Purchasing & Materials Management
Implemented strategic sourcing and supply chain management. Led the acquisition and purchasing of
$240M in ingredients, packaging, goods and services. Directed team of 15 subordinates to optimize
the scheduling, demand management and planning functions.
• Created new buying processes leading to an 18% reduction in material inventory.
• Drove raw material costs down 8% on selected materials by implementing strategic global sourcing
and purchasing techniques in spite of Nellson’s financial difficulties.
• Increased manufacturing efficiency by applying lean techniques and modifying the ERP set-up.
AURORA FOODS, INC., St. Louis, Missouri • 2003 to 2004
$1.7B international branded food manufacturer for Duncan Hines and other well known brands
Vice President of Purchasing
Directed sourcing of $880M in direct materials, indirect goods, services and contract manufacturing
through 13 subordinates. Teamed with Co-President to implement successful company financial
restructuring. Negotiated uninterrupted supplier deliveries throughout bankruptcy proceedings.
• Produced $5M in cost reductions amidst challenging financial circumstances.
• Reduced company reliance on contract manufacturers by 29%.
HILL’S PET NUTRITION, Topeka, Kansas • 1998 to 2003
$1.9B subsidiary of Colgate-Palmolive manufacturing premium and nutraceutical pet food
Director of Strategic Procurement
Led 14 subordinates in sourcing $560M in raw materials, commodities, packaging, indirect goods and
services. Created commodities price forecasting models minimizing effects of price fluctuations.
• Decreased key materials costs by 34% over five years by introducing leading edge tools and
strategic sourcing applications, making Hill’s one of the most profitable Colgate subsidiaries.
• Slashed material inventory by nearly 50% with implementation of supplier managed inventory.
• Directed $30 million spend on indirect goods and services, capital, and co-packing services.
• Convinced Colgate’s CFO to hedge commodities on the futures market for the first time.
• Presented with share of Chairman’s Award for cost savings achieved in 2002.
M&M/MARS, Hackettstown, NJ, and Houston, TX • 1987 to 1998
$3.5B subsidiary of Mars, Inc.
Senior Commercial Manager, Commercial Manager, and Supervisor positions
Directed team of 15 Managers and Buyers responsible for purchasing $310M in packaging, and
indirect goods and services for 18 internal and 12 external plant locations in the NAFTA region.
• Directed the Buyers responsible for sourcing $30M in marketing promotional activities and $20M in
other indirect spend categories such as Travel.
• Purchasing team leader on major strategic alliance initiative with a leading toy company.
EDUCATION and PROFESSIONAL AFFILIATIONS
M.S., Food & Resource Economics, University of Florida.
B.A., Economics, Dartmouth College.
Lifetime C.P.M., Institute for Supply Management (formerly NAPM).
Former Chairman of the ISM National Ethics Committee, 2010-2013.
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