Administrative Assistant Sales

ELIZABETH COUGHLIN

****

Bradford Lane, Murrells Inlet, SC 29576

(843) 516-

****, *******@*******.***

PROFESSIONAL SUMMARY

I seek a challenging position with a progressive organization that I can

utilize my professional experience, training and talents.

PROFESSIONAL EXPERIENCE

2004-2013 State Farm Insurance, Jacksonville, FL

2012-2013 - Administrative Assistant to Director of Customer

Response Center

. Department Secretary for Customer Response Center

. Support 1 Director, 3 Managers, 18 Supervisors and 300+ reps

. Process all hiring, terminating and disciplinary paperwork.

. Maintain employee database

2004-2012 - Administrative Assistant to Agency Field Executive

. Provide administrative support to the Agency Field Executive

responsible for 80 agents in Jacksonville area.

. Create and execute numerous projects, promotions and meetings for

agents and their staff, including invitations and catering.

. Answer multi-line phone, incoming correspondence, travel arrangements

and department calendar

. Customer complaints handled in a professional manner

. Support three Consultants and three Specialists as needed.

. Budget, Accounts Payable and Receivable

2001-2004 The Orion Group, Murrells Inlet, SC

. Personal Assistant to President/CEO

. Incoming/outgoing calls, travel arrangements, schedule meetings,

general correspondence

. Responsible for weekly budget sheets, including payroll, workers

compensation and sales bonuses.

1996-2001 NeighborCare, Georgetown, SC

1998-2001 - Payroll/Benefit Administrator

. Process bi-weekly payroll for 150 employees in 5 facilities in

North and South Carolina

. Benefit administration, medical/dental, 401K, LTC and Life Insurance

. New hiring processing, including background checks.

1996-1998 - Administrative Assistant

. Administrative Assistant to Regional Director

. Answer phones, schedule meetings, prepare reports and presentations

1982-1994 ETHICON, INC., a Johnson & Johnson Co., Somerville, NJ

1986-1994 - Convention/Meeting Planner

. Successfully planned and executed over 50 conventions and 4 sales

meetings per year

. Negotiated hotel, food/beverage and entertainment for all meetings and

conventions

. Responsible for $1,000,000 budget

1982-1986 - Administrative Assistant

. Administrative Assistant to Product Director for Neurosurgery

and Orthopedic Surgery

. Answer phones, prepare reports, arrange travel

SKILLS

Knowledge of Windows, Microsoft Outlook, Excel, PowerPoint, Access, Benefit

Administration, Payroll

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