Customer Service Manager

*** ***** *****

Myrtle Beach, SC ***** Phone 703-***-****

E-mail ******@***.*** Jacqueline K. Ognibene

Objective Deliver quality customer service as well as become

a vital team member who will contribute to the

overall success of your organization.

Employment October 2006 - August 2013 Prince William County

Schools

Teacher Assistant

Support the teacher in all aspects of instruction,

administrative, inventory, instructional delivery,

planning, effective oral and written communication

skills. Attention to detail with a high degree of

accuracy, testing and overall classroom management

while observing situations, identifying problems

and implementing solutions. Prepare set-up and

breakdown daily. Complete tasks and problem solve.

April 2010 - Sept. 2012

RPMC Pools, Inc.

Zone Supervisor/Manager

Maintain the operation of three outdoor community

facilities, ability to analyze situations, identify

problems and implement solutions and to effectively

supervise the work of other associates, training

new employees, staff development training,

scheduling crews, maintaining all chemical orders,

payroll, staff evaluations, developing new company

inspection data, developing a learn to swim program

at each facility, reporting to the community

property manager with weekly inspection

information, staff and facility data., collecting

payroll and facility data weekly and meeting with

the CEO every Monday.

November 2003 - March 2007

Stafford County Schools

Head Varsity Swim Coach

Colonial Forge HS

Operate a swim team of 88 swimmers and two

additional Asst. Swim Coaches. Receipt over

5,000.00 in registration, place purchase orders,

develop a team handbook, Varsity Letter

requirements, and plan all team workouts, train

staff, data entry of all team/swimmer events into

Hy-Tek computer software, plan team functions,

prepare team meet paperwork, plan and coordinate

all parent volunteers, Plan all team announcements,

work closely with the Athletic Director, Principal

and staff.

Education 1981 -1983 Chowan College Murfreesboro, NC

Associate Degree Merchandising Management

Summary of

qualifications Organized, dependable, self-starter, management

skills, computer skills; MS, Word, Excel, Outlook,

Hy-Tek, As400, typing 55 wpm, cash handling skills,

team player and very reliable.

Contact this candidate