Ramona Lang

*** *. ***** ******, **** Chester, PA 19382

610-***-****

ab9pbf@r.postjobfree.com

.

EXPERIENCE:

FM Global Malvern, PA October 2011 – October 2012

Claims Assistant

• Analyzed, evaluated and prepared information for claims and subrogation of claims in homeowners, commercial and

farm insurance.

• Provided internal and external customer service to insure accuracy of claim information.

• Reviewed complex reports for discrepancies, and generated management reports for distribution.

• Processed incoming/outgoing mail.

• Assisted with special projects.

Accounting Specialist September 2003 - October 2011

• Responsible for accounts receivable and collections. Utilized Excel spreadsheets to track aging of accounts using

QuickBooks.

• Prepared monthly summary reports for review and analysis.

• Researched and corrected discrepancies.

• Managed 1099 forms to create year end statements.

• Provided internal and external customer service to resolve inquiries.

• Processed and posted payments utilizing the bank lock box.

• Cancelled policies.

St Paul’s Baptist Church West Chester, PA May 2001 - August 2003

Administrative Assistant/Bookkeeper

• Processed accounts payable, accounts receivable using QuickBooks, and payroll through the ADP system.

• Recorded deposits and deposited into bank account.

• Prepared annual budget and church member statements.

• Prepared weekly status reports to the church trustees.

• Assisted with account collections.

Systems and Computer Technology Corp Malvern, PA September 1992 – May 2001

Administrative Assistant

• Provided assistance to VP, General Manager, and software development research staff

• Assisted with special projects and training

• Prepared and tracked department budget

• Arranged all travel for the department

• Facilitated meetings

EDUCATION:

West Chester University of Pennsylvania – Bachelor of Science-Accounting In Progress

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