Manager Customer Service
Resume:
TRACY LEED- MAGARGLE PAGE TWO
TRACY SUE LEED
*** ****** ****** • Strasburg, PA 17579
*******@*******.***
OBJECTIVE: Obtain a full-time position in Adminstration- Accounting or Information Systems office.
QUALIFICATIONS
PROFESSIONAL EXPERIENCE
CHESTER COUNTY INTERMEDIATE UNIT #24, Downingtown, PA 1999 - Current
System Analyst /Staff - Payroll Accountant - Manage the GEMS FMS and 2001 – Current
the ADP EHRMS systems including database administration, reporting,
processing improvements, application support, and other IT task. Build and
manage reporting solutions. System development in MS Access environment.
Perform a variety of Staff Accountant functions. Custom application builds in
MS Acces
Financial Analyst/ Internal Auditor – Executive Director office 2000 – 2001
Position reclassified to business office due to budget cut and staffing shortage in business office.
SASC Financial Software Support Specialist 1999 – 2001
Supported, developed, distributed and ensured efficient use of the School Administration Software to the
consortium members.
Help Desk Specialist
Provided backup support for the helpdesk staff assisting in providing user support to organization staff
troubleshooting PC and Mac issues over a cross platform network that includes offsite locations as well as
connectivity to the Chester County Fiber Optic Network.
ADVANCE SMALL BUSINESS SOLUTIONS, Strasburg, PA 1997 - Current
Accounting & Business Systems Consultant, Owner
Provide bookkeeping and accounting services. Development & review of financial statements. Consultations
for operations & business management. Business reconfigurations and systems development services.
ARCUS STAFFING RESOURCES, INC., Lancaster, PA 1998 - 1999
Corporate Accountant
Implementation team member for MAS 90-software upgrade, merging all national office databases, and
•
integrating offices to the central accounting servers in the Lancaster Corporate Accounting office.
Established the new Chart of Accounts, new A/P vendor's list, and the new A/R clients implemented
•
security access for the offices.
Implemented and coordinated the new systems/procedures and policies for A/P & A/R integrating
•
transactions with the central servers in Lancaster.
Performed daily activities in A/P, and A/R during the integration.
•
Administered the Corporate Fixed Assets using Best FAS software calculating monthly depreciation
•
amounts for financial reporting.
Wrote journal entries for end of the month close accruals for financial statements.
•
Supervised one accounts payable clerk. Supervision included hiring and firing determinations,
•
performance reviews, disciplinary actions, monitor work performance and quality, and approve employee
schedule such as vacations and personal time off.
ALLIED COMPUTER SERVICES, INC., Lancaster, PA 1997 –1998
Full-time Office Manager, Accountant
TRACY LEED- MAGARGLE PAGE TWO
FREY’S EVERGREEN PLANTATION, WHOLESALE NURSERY, GIFT SHOP & TRAINWORLD, Willow Street, 1994 - 1997
PA
Business Manager, Accountant
KIDS BARN, ROCKVALE SQUARE, Lancaster, PA 1990 - 1993
Retail Sales Manager
As the retail manager I was responsible for staff, sales clerks and
assistant managers including but not limited: Scheduling, hire
and termination decisions, performance work reviews, and
disciplinary actions, customer service items relating to staff, as
well as developing and managing store and employee schedules.
I was a managing supervisor for three years.
EDUCATION AND TRAINING
Florida Technical Institute, Melbourne, Florida
Master’s of Science, Information Systems Management - December 2008
Millersville University, Millersville, PA
Bachelor of Science, Accounting Major, Business Administration - June 2000
Harrisburg Area Community College Harrisburg, PA
Associate in Arts, Business Administration, Accounting – 1998
Microsoft Training 2004- current
Excel XP Level 3, Springhouse Computer School
Access 2000 Level 3 Application Development, Springhouse Computer School
Mastering Access 2002 Programming, Springhouse Computer School
Pennsylvania Association of School Board Officials (PASBO) Workshops:
Elements of School Finance; Issues and Procedures Payroll Processing; Business Managers Seminar; Newly Revised
PA School Accounting Manual; Commonwealth Budget Seminar; Annual PASBO Conferences in Hershey;
Accounting Issues and Special Funds; Spending Analysis and Benchmarking
Microsoft Training Seminar
Installing and Utilizing Windows NT Systems / Networks
ADP Clifton, NJ; Alpharetta, GA
EHRMS application, ADP- R & ReportSmith reporting, and ADP Software utility tools training
MSGovern – Government E Management Solutions, Harris Computer Systems St. Louis, MI
Application & Database administration training, various other trainings, and attendance at the annual conference
PROFESSIONAL MEMBERSHIPS
Pennsylvania Association of School Board Officials, PASBO, Current
PASBO Professional Registration as a School Business official – PRSBO – as of October 2009
PASBO Technology committee member – current
Pennsylvania Institute of Certified Public Accountants, Current
EPAITDM – Eastern PA IT data manager, member - Current
TRACY LEED- MAGARGLE PAGE TWO
COMMUNITY INVOLVEMENT
Steering Committee for Recreational Center, Current
Boro of Strasburg, Lampeter-Strasburg Recreation Commission, Strasburg, PA
th
30 PVI, Civil War living history Association, Civil War historian, 1985- current
Internal Revenue Service, Prior
Certified participant in the IRS Volunteer Income Tax Assistance Program
AWARDS AND HONORS
Nominated to the Who’s Who in Finance and Industry, 31st Edition 2000- 2001
Marquis Who’s Who
Appointed to the National Honor Society in Business Administration, October 1999
Iota Delta Chapter, Millersville University
Nominated to the National Dean’s List, 21st Annual Edition ID# 032**-**-**** 3
Appointed to the Roster of Outstanding Transfer Students from Community Colleges 1998
The College Board
Dean’s List Spring 1997, 1995- 1996, 1994 - 1995
Harrisburg Area Community College
Chester County Intermediate Unit #24 June 2002 Employee of the Month
Chester County Intermediate Unit #24 June 2010 Outstanding Service Award
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