Customer Service Manager

Brandi Felder ** Beech Rd Apt ** Marietta GA *****

Cell: 678-***-****

Email:******@***.***

Education

• Sprayberry High School Technical Diploma 2000 Graduate Marietta GA

• KSU Continuing Education Pharmacy Technician 2003 Kennesaw GA

Certifications

• Sitting Fork Lift. 2010 Kennesaw GA

SKILL SUMMARY

Production Assembler

• Assembled and packaged various medical devices such as portable respirators including all

workmanship and quality requirements.

• Assembled time recorders and software based time and attendance systems synchronized wall

clocks.

• Assembled Lancets and operated fork lift to unload trucks with incoming supplies.

Warehouse Associate

• Scanned all incoming packaging before shelved and stocked.

• Operated fork lift to move inventory throughout the warehouse.

• Tracked inventory discrepancies.

Merchandiser Service Administrator

• Executed merchandising plans and priorities to ensure merchandised flowed steady from the

stockroom to the sales floor.

• Maintained innovative displays.

Customer Service Associate

• Contacted potential clients by phone to confirm the accuracy of information gathered from the

advertisement mailings and internet solicitations for several insurance agents.

Customer Care Specialist

• Processed customer related transactions including but not limits to customer returns and

exchanges.

Pharmacy Associate

• Under direct Pharmacist supervision, I was responsible for entering prescription details in the

patient profile.

• Selected authorized prescribe medication and labeled for pharmacist review .

EMPLOYMENT HISTORY

HTL-Strefa Kennesaw, GA 5/2010 - Current

Lancet Assembler

Latham Time/Blue Star Staffing Atlanta, GA 2/2010 –5/2010

Assembler (Temp)

Spherion/Phillips Respironics Kennesaw, GA 7/2008 - 12/2009

Medical Assembler (Temp)

Quali-Staff/Dynamex Kennesaw, GA 10/2007 -11/2008

Warehouse Associate (Temp)

Home Good Store Kennesaw, GA 3/2007 - 10/2007

Merchandiser (Part-time)

Brands Mart USA Kennesaw, GA 7/2005 – 11/2006

Customer Care Specialist

CVS Pharmacy Atlanta, GA 1/2003 - 11/2003

Pharmacy Associate

Kelly Services/All State Insurance Atlanta, GA 4/2003 – 11/2003

Customer Service Associate (Temp)

References available upon request

Felecia Copeland/Underwriter 770-***-****)

Kristin Felder/ Claims Associate 404-***-****)

Al Copeland/District Manager 678-***-****)

Antoinette Smith/Teacher 813-***-****)

Karen Francis/ Fraud Investigator 404-***-****

Shan Godbolt /Fireman 813-***-****)

Contact this candidate