Manager Human Resources

Chanel Harper

Address: **** ****** ***. ***. *-*. Bronx. NY 10467 Cell: 917-***-****. E-

mail: ************@*****.***

Education

Mercy College, Dobbs Ferry, NY

May 2012

Bachelor of Science, Psychology, GPA: 3.6 Magna Cum Laude

PROFESSIONAL experience

The Children's Village, New York, NY

AFC & MST Office Manager/Executive Assistant

March 2012

- Current

. Provide supervision to Administrative Liaison and manage (5) five Case

Aides for staff support

. Liaison between building management, maintenance, and operations

department

. Direct billing for processing to accounting dept.

. Accurately update and maintain driver's eligibility status, trainings,

and petty cash/Smart Trip funds

. Assign new employees into KRONOS, assigned seating's, phone

extensions, computer access, directories, required personal cell

phones, Key fobs and parking passes

. Monitor all office supplies and equipment on seven campuses; as well

as allocating stamp machine funds

. Organize and maintain storage facilities and coordinate outside

vendors, in arrangement for pick-up/disposal of confidential records

for shredding

. Maintain company's vehicle log, which includes parking garage

agreement, required maintenance, usage, fueling, completion and

submission of accident/incident report, vehicle inspection, and

registration

. Observe and promptly correct unsafe work conditions and/or employee's

unsafe work habits

. Responsible for fire safety duties and functions as mandated by

applicable Fire & Building codes, including drafting fire safety plan

for the department

. Representative of department on the agency health and safety committee

FBH Case Aide I -II/Office Manager Assist/Receptionist

October 2008 - October 2011

. Coordinated employee orientation

. Supervised visits between children and biological parents and provided

transportation to appointments

. Drafted referrals for biological parents regarding parenting and anger

management classes, etc.

. Created new intake case records for ACS/CPS

. Scheduled meetings for SPR and placed necessary information in

Connections and case records

. Assisted in preparation of TPR packages and communicated with

attorneys

. Updated internal information for staff such as psychological,

psychosocial, psychiatric, medical dental and school listings

. Obtained and tracked all vital record requests

. Liaison between client and case manager to ensure client encouragement

and trust

. Greeted clients and routed to appropriate personnel, drafted and

announced Human Resources correspondence

. Distributed information to internal employees, file legal and

sensitive documents, coordinated caseload registries for social

workers

. Responsible for incoming/outgoing correspondence related to agency

operations and reviewed

. Assisted with faxing, copying, and scheduling meetings

Department of Homeland Security, New York, NY

Dual-Certified Transportation Security Officer

2006 - 2007

. Scan passengers utilizing an x-ray machine and magnometer prior to

boarding.

. Trained on suspicion during pat-downs and assists.

. Ensure safety of passengers in La Guardia Airport by monitoring

suspicious activity.

skills Summary

< Exceptional communication, conflict resolution, problem solving, and

analytical skills

< Proficient in MS Office (Word, Excel, PowerPoint, Outlook, Publisher),

and KRONOS

< Familiar with most office equipment and type 50 - 55 wpm

< Supervisory experience of up to six (6) employees

< Representative of company's Health & Safety Board

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