Manager Real Estate

Ebony A. Holly

**** ******** **** #*** ( Baton Rouge, LA, 70816 ( 504-***-**** (

********@*****.***

Executive Summary

Commitment Leadership Integrity

Education

University of New Orleans

Bachelor of Science, Business Administration -graduated Dec 2005

Marylhurst University

Masters of Business Administration- graduated June 2010

Skills

Type 55 wpm, 10000 kph, Microsoft Word, Excel, Access, PowerPoint,

PeopleSoft, IntelliGrants, EMMIE(Emergency Management Mission Integrated

Environment)

Professional Experience

Department of Homeland Security, Albany, NY

Data Manager/Project Specialist-QA/QC-FEMA

Nov 2011- present

. Manage information entered into Emergency Management Mission Integrated

Environment (EMMIE), ensuring uniform and consistent data entry;

. Establish and maintain data processing and filing operations, in

coordination with Regional and State, Tribal or Territory staff;

. Assess client situations; identified and interpreted federal regulations

and used knowledge and experience to determine method of project

implementation.

. Calculate and qa/qc'd direct administrative cost, mutual aid agreements,

fringe benefits, salaries and wages, hours worked, Job Site Logs, and

Inventory Logs.

. QA/QC FEMA rates or applicant rates, whichever is lower

. Respond quickly to managers, supporting the implementation of projects

and organizational efforts to ensure timely, cost effective delivery of

high quality products

. Work on diverse tasks, analyzes data and exercises independent judgment

when assessing recommendations regarding FEMA PA Project Worksheets for

category A-G disaster-related activities.

. Knowledge of disaster and mitigation project scoping, analysis, and

review; benefit cost analysis; development and delivery of training

materials; and analysis of building codes and standards as they relate to

disaster-impacted facilities.

. Enter Sub-grant Applications into EMMIE based system free from errors.

. Document all errors on Project Worksheets, verified work completed

amounts

. Conduct project research on small and large projects which entails

consulting with technical staff, consultants and PACs and PA Task Force

Leaders.

Department of Homeland Security, Baton Rouge, LA

Sept 11- Nov 2011

Disaster Recovery Manager

Sept 08-Jan 2009

. Served as the communication liaison between the DRC Center, Transitional

Recovery Office as well as Operation Hope, Salvation Army, Red Cross

and other state agencies.

. Supervisor for staff of 6 employees and conducted daily meetings and

briefings.

. Arranged and compiled daily DRC reports.

. Maintained all records of all accountable property

. Prepared staffing reports for the projected release dates for DRC staff

. Prepared current information for staff members on media issues, PDA,

disaster fact sheets

Camp Dresser& Mckee Houston, Texas

Sept 2009 -Oct 2010

Case Manager/Housing Advisor (contract position)

. Provided specific descriptions of program options and technical

assistance to the applicant in choosing the best program options for

them, repair, replace, or buy-out for the CDBG program.

. Submitted preliminary proposals for final calculation on assessed home

damages utilizing HCAD database information and IntelliGrants database.

. Determining client eligibility for affordable housing programs, such as

homeowner rehabilitation, down payment assistance, rental housing, and

new construction.

. Comprehensive knowledge of governmental accounting, cash management and

accounting transactions and computerized spreadsheets.

. Referred cases to the Operations Center for document processing and

verification, and monitor completion of processing the determinations

of eligibility.

. Assisted the Program Manager with writing and editing proposals and

policies for the Homeowner Disaster Recovery

. Assist in identifying data to be captured throughout agency's client

intake, counseling sessions, and survey processes for grant reporting;

monitor consistency of data capture

. Created policies and proposals for field service visits for Harris

County's disabled and low-to- moderate residents. Managed case load of

100-150 clients

. Analyzed request for proposals for funding; determine compliance with

all program requirements and applicable federal and state statutes and

regulations.

. Reviewed required verification information from the homeowner (e.g.

identity, property ownership, damage assessments, etc).

. Prepared and submitted financing packages including: Low-Income Housing

Tax Credit, CDBG grants, construction and permanent financing,

. Calculated income designations utilizing HUD's Technical Annual Income

Calculator.

Department of Homeland Security, Baton Rouge, LA

July 07-May 2009

Applicant Program Specialist -FEMA

. Processed Cease and Desist and Vacate forms for FEMA parks.

. Provided applicant cases for supervisory review and clarification for

continued housing or alternative resources

. Coordinated applicant information, records, and inspection service

function to assure assistance to disaster victims.

. Heavy data entry.

. Conducted Quality Control compliance reviews of the various programmatic

elements in accordance with the Robert T. Stafford Disaster Act.

. Reviewed and research all park applicants case eligibility standings and

determine housing determinations for this applicants

. Created analysis and Conduct PowerPoint presentations on rule violating

applicants

. Determined Hotel and Motel assistance accommodations by researching all

valid correspondence such as lease agreements and current FEMA specific

guidelines

. Acted as Liaison Officer for fulfillment of park owner and park manager

obligations

. Assisted applicants with HUD/DHAP (Disaster Housing Assistance Programs)

rental housing and PHA's (Public Housing Assistance programs)

Department of Homeland Security, Baton Rouge, LA

Nov 2005-June 2007

Housing Representative- Team Manager -Call Center-FEMA

. Reviewed and analyzed casework production of Applicant Services

Representatives for quality and quantity to ensure that disaster

victims receive timely assistance.

. Evaluated work performance for a staff of 16 Applicant Services

Representatives.

. Supported the call center by participated in cross-functional meetings

giving input on improvement opportunities.

. Handled supervisory calls from irate applicants concerning housing

assistance.

. Provided solutions on solving complex applicant related problems.

UNO Real Estate Market Data Center, New Orleans, LA

Oct 2003- Jan 2005

Real Estate Research Analyst

. Researched population, sales trend, and market rents for the Gulf Coast

Metropolitan Region.

. Created and implemented a comprehensive trend analysis graph for UNO Real

Estate Center.

. Directly retrieved measurement data via e-mail and administered phone

surveys.

. Assisted Professor with grading and administering Louisiana Real Estate

exams for UNO.

. Researching mortgage loan processing (conventional and government,

purchase and refinance, FHA/VA).

. Compiled data for apartment and retail survey utilizing PeopleSoft

software.

. Input deed-fax and appraisal information for Orleans, Jefferson and St.

Tammany Parishes.

. Assisted with the coordination of the UNO Annual Real Estate Business

Seminar.

. Created memos, graphs and compiled housing data for Director.

. Assisted with Recruitment for UNO Real Estate Market Data Center

. Assisted HR Manager with training, Review pre-employment paperwork of

prospective employees.

. Assist with tracking HR-related activity and provide monthly and ad hoc

reporting to support departmental goals and initiatives

Volunteer Activities

University of New Orleans-Houston Alumni Chapter

November 2009- present

Volunteer College Recruiter[pic]

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