Quality Control Manager

Roberto Irizarry *** Surf Drive Bronx, New York **473

Cell: 646-***-**** ********.*******@*****.***

Work Experience

*/**** – 2/2013 Swiss Post Solutions @ Covington & Burling LLP

Coordinator/Lead Copy Specialist 2nd Shift Office Services Department

• Intake and Coordinate assignments related to reproduction of litigation, deposition and internal

binders via electronic or hard copy requests, CD/DVD duplication and Ipro Scanning to PDF

• Heavy copy reproduction of Closing Binders, books, and all legal documents per clients request

• Monitor internal/external mail and messenger services, FedEx, UPS and faxes

• Troubleshoot and ensure copiers work properly, and perform preventative maintenance on

machines and inform technicians of specific problems, serve as backup of all office daily operations

• Cross train in all areas of copy, binding, mail and shipping and receiving of Fedex and UPS items

• Monitor usage of materials and supplies, logs of equipment usage and accurate daily meter reads

• Knowledgeable of office policies and procedures through training and study office manuals for the

firm in order to assist on all inquiries

11/2011 – Present TransPerfect Legal Solutions

Temporary Copy/Scan Specialist Swing Shift & Weekends

• Heavy Law Discovery scanning and coding of all various documents but not limited to Books, Binders,

• receipts, checks etc., in Black & White or Color as to the clients request

• Heavy copy reproduction of Closing Binders, books, and all legal documents and litigation boxes

of documents as well

• Velo, GBC, Tape, Wire, Coil binding and quality control of all work

7/2001 12/2008 Pitney Bowes Document Solution Center (Main Site)

2001 2004 Pitney Bowes @ Banc of America Production Center

3 Shift Weekend Supervisor

rd

• Supervised of 5 8 operators between three production centers

• Heavy reproduction of Pitch books, mini books, Oversize blowbacks and saddle stich booklets

• Prioritized workload assignments and coordinate projects as needed

• Monitored scheduled job orders to expedite timely processing of all jobs

• Assisted analyst by either phone, e mail, hardcopy format for their related printing needs

• Provided site manager with recommendations on human resource and client related matters

• Maintained daily logs of accountable items and proper records management procedures

• Ensured that quality standards are met based on service objectives and delivery per client

• Assigned as Project Coordinator on all long term extensive and detailed projects

7/2000 7/2001 C2 Media.com

Production Assistant

• Assisted client service representatives in all aspects of production orders

• Small format printing from PDF, PPT, e mail files and hardcopy

• Hand/machine collation and stitching of booklets

• Trimming by industrial cutter or by hand per order specifications

• Three hole drilling, shrink wrap, and lamination

• Velo, GBC, Tape, Wire, Coil binding and quality control of all work

Education Lehman College Bronx, New York

Certificate in Paralegal Studies

Adelphi University Garden City, Long Island

45 Credits towards BA in Management and Communications

Taylor Business Institute New York, New York

Certificate in Business Administration

Skills Knowledgeable Software: Microsoft Windows NT Fiery Systems, Power Point, Word, IPRO

COPY+ Twain and Law Discovery

Knowledgeable Printers and Scanners: Xerox Docutech 6100, 120, 4110, 4127, Nuvera

120, with Free Flow, Color 6060 and 7675, Image Runner 105, 7059, 7105, other various

convenience Copiers, Cannon Image Formula DR-7090C, DR-9080C

References Available Upon Request

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