Customer Service Sales
Resume:
Tim Flores
Riverside, Ca *2505
Summary of Skills and Experience:
. Self-Motivated, qualified professionally with vast experience in data
entry and customer service.
. Customer service oriented with good problem solving skills. Accounts
Receivable and Payable experience.
. Ability to handle and respond to customer complaints in a professional
manner.
. Excellent numerical, mathematical, and analytical skills along with
typing skills of 60 WPM.
Technical Skills and Expertise:
Familiar with a variety of software including: Microsoft Word, Excel,
Outlook, Access, and 10-Key.
Possess sound written and verbal communication skills, and analytical
skills.
Education:
Bachelor's Degree in Political Science from University of California,
Riverside - January 2013
Associates Degree in Social & Behavioral Studies from Riverside Community
College- June 2010
Certification:
AMFPT Certified Personal Trainer 2011- 2013
Professional Experience:
Fitness 19
June 2012 - Current (part-time)
Sales/Personal Trainer
. Answer telephone inquiries from customers and assist clientele as they
enter Fitness 19.
. Schedule appointments and assist customers register.
. Provide personal training to individuals to maximize workout
efficiency, improve fitness, increase stamina,
and improve overall sense of well-being.
. Monitor and instruct new clients regarding safe and effective use of
cardiovascular, flexibility and strength training equipment.
. Develop personalized training plans for clients, based on individual
needs, sell memberships and training.
. Motivate clientele to achieve goals, giving clear and concise
explanations for relevant fitness recommendations.
All-Out Fitness
2011-2012
Sales/Accounts Receivable /Data Entry
. Daily data entry, handled incoming calls, and billing/invoicing
transactions.
. Processed, verified, and distributed invoices to vendors.
. Verified accuracy of data, combining data from various systems to
compile spreadsheets.
. Generated sales and accounting ageing reports on spreadsheets for
every month.
. Handled and follow upped with accounts receivable, payable, and sales
calls for existing and new accounts.
. Performed the tasks of establishing and maintaining good relationship
with customers and vendors.
Oxford Tutoring
September 2010- June 2011
September 2009 - June 2010
September 2008- June 2009
Data Entry/Tutor
. Prepared invoices. Handled and follow-up with customers regarding
billing.
. Inserted student information into the database.
. Collected field data, drafted reports, and provided feedback to
parents (the customer).
. Developed and implemented programs to encourage student participation.
. Corrected assignments, provided reports, and prepared lessons for
individual and group tutoring sessions.
Schedule
Contact this candidate