Project Manager Management

Thomas Bookhamer

Agile Team Leader,

Certified Scrum Professional (CSP),

certified Scrum Master (CSM)

CERTIFICATIONS:

* CSM - Certified Scrum Master

* CSP - Certified Scrum Professional / Practitioner

SUMMARY:

05/13 – Current Bookhamer, LLC (2010) – Independent Contractor

Agile Team Leader, Certified Scrum Professional (CSP), Certified Scrum Master (CSM)

* Thomas Bookhamer, I am the founder of Bookhamer, LLC a provider of Scrum process team leadership. I have the privilege of having spent the last 12+ years in the field first as a Certified Scrum Master (CSM), Certified Scrum Professional (CSP), and Team Leader. Having spent several years traveling to India building teams I have experience bringing offshore, cross-functional distributed teams to a level of high performance. I have successfully completed team leadership, and CSM/CSP engagements for clients like, WebMD, Credit Suisse, Standard and Poor’s, RR Donnelly, VCE, and JCrew.

* Services:

* Scrum Team Process Leadership; Agile/Scrum

* Product Owner Process Leadership

* Distributed Team Leadership

* Teams Training/Workshops

* Agile Scrum Boot Camp - Intro to Scrum

* Agile Planning and Estimating

* Facilitation for Scrum Masters

* Facilitation for Product Owners

* User Story Workshops

EXPERIENCE:

12/11 – 05/13 Eliassen Group Staff

Senior Coach, Trainer, and Facilitator

* I accepted a staff position as the Senior Coach at the Eliassen Group. Along with developing new business I was focused on expanding the following services: Assessment, Transformation and Adoption Implementation Services; Program Management, Coaching and Training Programs and Workshops Support Services, Coaching Support Services, and Agile Skill Sets.

06/11- 12/11 WebMD (thru Eliassen Group) NYC

Senior Principal, Agile Coach

* Introduced Agile practices through six phases as follows; Engagement Planning & Preparation; Training and Workshops; Project Chartering; Release Planning; Agile Coaching; Agile Retrospectives. I also facilitated and introduced Innovation Games® during this process to deliver successful marketing initiatives and drive architectural collaboration between the business and technical groups.

* Agile Adoption, Team Engagement, Executive Adoption

* Coached, trained, and mentored Scrum Teams, Product Owners, and ScrumMasters responsible for delivering product & software projects, training and reinforcing Agile Scrum practices for multiple teams

* Mentored two projects and startup teams to identify and remove impediments and become self-managing

* Tool assessment and implementation, training, e.g. Version One.

11/10 – 05/11 Credit Suisse Private Banking (thru Eliassen Group) NYC

Senior Principal Agile Coach

* Synchronized the Agile adoption practices between business and technology stakeholders to ensure that all efforts were coordinated and achieving their stated objectives.

* Agile / CMMI Level III Alignment

* Worked with the organization as a whole to ensure that cultural challenges inherent in an Agile transformation were correctly addressed and established a cycle of “continuous improvement”.

* Identified areas of waste, determined how to eliminate these and how to increase the facilitation of business value from all teams to achieve the planned success of three main objectives - decrease time to market, provide a greater degree of predictability, and to provide the business group with a far greater degree of flexibility to control their ROI and the Scope.

08/10 – 11/10 Standard & Poor's (S&P) NYC

Senior Principal Agile Consultant and Certified Scrum Practitioner

* Coached, trained, and mentored Scrum Teams, Product Owners, and ScrumMasters responsible for delivering product & software projects, reinforcing best practices in the SPE Process (Standard and Poor’s Engineering Process)

* Mentored five teams to identify and remove impediments and become self-managing.

* Responsible for engaging five teams providing both Agile strategic and process leadership training across multi-million dollar engagements and provide high value deliverable requirements in short iterations.

* Identified business needs across multiple departments and delivered effective project solutions utilizing Agile project management methodology training, team development.

* Worked with offshore resourcing through multiple companies in India to generate good team alignment processes with measurable results and considerable cost savings. (Cognizant, Virtusa, NESS)

04/09 – 07/10 Terenine Technology Solutions, Chattanooga, TN.

Director Product Development, Application Services

* Successfully matured all Agile project management activities and process management across all project teams, and applications services groups.

* Coached, trained, and mentored Scrum teams responsible for delivering product & software projects, reinforcing best practices, helping teams identify and remove impediments, and fostering team self-management.

* Provided leadership and direction to a group of senior project managers and project management supervisors, developers, architects, QA, release managers, local and distributed, to drive complex delivery projects.

* Conducted, reviewed, and approved performance appraisals, provided agile training, workshops, and mentored members of the application services group and Tier III Data Center. Trained and ensured compliance by new members on Agile, SDLC, processes, and best practices as published by the PMO and Process Team.

* Consolidated, reviewed, and reported entire project portfolio status, to coach, mentor and assist with handling all key project issues of both the Application Services Group and the Data Center.

* Worked closely with mentoring and coaching the Managed Services Process Director, ITEL Team, and Tier III Data Center Engineering’s to ensure consistent, proper process alignment and compliance for all project activities. Adapt, promote, and enforce all processes, policies, and best practices.

* Developed and executed continuous improvement plans for PM team skill set, including new techniques, expertise, and knowledge base.

* Created an Agile/PMO process group ensuring consistent deliveries in line with agreed upon requirements and customer expectations to realize high levels of client satisfaction.

* Traveled to India multiple times to successfully develop offshore partners to meet resource requirements and lower cost.

* Managed 60 plus developers distributed on average across 6-8 teams of 4-6 developers with 2-3 QA per team.

07/01 – 03/09 Tradewebs Internet and e-Commerce Solutions, Seattle, WA

ScrumMaster, Agile Project Manager, Agile Coach

Worked with multiple clients across the US with the following responsibilities:

* Senior Project Manager, ScrumMaster responsible for on-time and on-budget multiple-phased delivery of data center management products and solutions (virtualization).

* Responsible for project deliverables including work plans, project schedules, iterative estimates, resource staffing plans, budget and status reports including compliance with export, intellectual property, and legal documentation requirements for multiple assigned projects of varying complexities.

* Championed streamlining and harmonizing processes, extending capability through implementation of LEAN Development, Acceptance Test Driven development, etc.

* Accountable for utilizing project management experience to develop and deliver appropriate and cost effective solutions while adhering to quality guidelines and design principals

* Conducted project meetings, Scrum team meetings, sprint planning, sizing, and was responsible for project tracking and analysis.

* Monitored project deliverables for significant risks; implemented recovery plans when necessary.

* Identified and ensured adherence to quality standards and reviewed project deliverables.

* Managed relations with Product Management, Product Owners, and Stakeholders to ensure that application delivery and service expectations were developed, managed, and met.

* Coached the teams to determine project’s resource capacity and pursued sufficient resources to complete project iterations and commitments according to plan.

* Coached and trained all aspects of getting projects implemented and accepted.

* Identified and addressed training and development needs of support staff for project deliverables.

* Championed and mentored organization’s IT project management methodology, tools and techniques.

* Adhered to established departmental standards, guidelines and project management methodology

05/99 – 05/01 ADVANCED Business Link, Kirkland, WA

VP of Operations / Senior Project Manager

* Reported directly to the CEO, managed the day-to-day operations and the SDLC processes.

* Project scheduling and reporting, budgeting, resource management, monitoring and control, staff assignments, implementation, project closure procedures, stakeholder and sponsor management, and project audits.

* Managed new client project contract negotiations, project proposals, SLA, new business development, and technical implementation of high-end solutions for IBM AS/400s, business-to-business communications projects and an attractive portfolio of professional services.

* Responsibilities included new employee induction, development of job descriptions, general office and staff management, planning and overseeing weekly staff meetings, setting tangible measurable objectives and performance reviews for each employee, oversee daily operations, manage project application and product development schedules, maintaining pricing and policy guidelines, and contract negotiations.

05/97 – 04/99 Integrity Online International, LLC, Seattle, WA / Portland, OR

General Manager / President

* As the national headquarters’ general manager, at the direction of the shareholders

* Was successful in reorganization of all Business and IT functions while re-defining and positioning the company for a new exit strategy.

* Milestones include: restructuring of all A/R functions, re-structuring of National Internet Service Provider (ISP) business practices, re-structuring of National Internet Service Provider (ISP) Network Operations Center (NOC) and broadband solutions, development and implementation of new call / customer service center.

Affiliations / Memberships:

* Project Management Institute – PMI Member #1338468 (http://www.pmi.org)

* Project Management Institute Puget Sound Chapter (http://www.pugetsoundpmi.org/)

* ScrumAlliance – (http://www.scrumalliance.org/)

* Agile Commons – (http://agilecommons.org)

* Agile Alliance – (http://agilealliance.com)

* Professional Development / Active Groups

* Scrum Practitioners - http://www.linkedin.com/groups?mostPopular=&gid=52030

* Agile Alliance Group - http://www.linkedin.com/groups?gid=37631&trk=myg_ugrp_ovr

* Agile Project Management Group (Agile Aliance) -

* Agile CMMI - http://www.linkedin.com/groups?gid=1516987&trk=myg_ugrp_ovr

* Software Engineering Productivity - http://www.linkedin.com/groups?gid=2931633&trk=myg_ugrp_ovr

* “Agile Explained” – by Thomas Bookhamer, Keynote Agile training. (See Linkedin)

* “Scrum Station” – by Thomas Bookhamer, Keynote training (See Linkedin)

* Innovation Games – http://www.innovationgames.com

Submitted by Thomas J Bookhamer, Agile Coach and Innovation Games Instructor

10122 CR 226 Tyler, TX 75707

206-***-**** ******@*********.***

Bookhamer, LLC

www.bookhamer.com

www.linkedin.com/in/thomasbookhamer

Contact this candidate