Customer Service Administrative Assistant

Location:

Posted:

August 29, 2013

Lisa Wenrick

Orlando, FL *****

*.*******@*****.***

Professional Summary:

Talented & experienced in the Administrative field one who is dependable, flexible, most

definitely a team player who is very friendly & well liked by co-workers. I am precise &

accurate, able to multi-task work without supervision. Quickly master new concepts &

procedures, work well under pressure, possesses the desire & ability to reach out & serve

others……Dedicated to superior service.

Work Experience:

Office Manager Bad Boy Auto 3/08-6/13

ordering and checking in all auto parts as well as office supplies, responsible for all data

entry such as payroll and invoicing upon completion of work, AP & AR, scheduling of daily

activities to be accomplished while utilizing exceptional time management skills answering

multi line phones.

Payroll Administrator S.I. Goldman 12/03-1/08

responsible for verifying and adding up to 250+ timecards on a weekly basis, data entry of

employee changes and any other pertinent information, PR taxes (940 & 941), reconciling

employee loans on a monthly basis, customer service, filing, answering multi line phones

and directing to proper departments, proficient in MS Word & U.C.S. software, Assistant

to V.P. of Finance & Accounting, proofread all reports and documents before finalized, ran

financial reports for all other department heads as needed.

Administrative Assistant/Receptionist Allied Pest 4/03-10/03

made decisions on workload redistribution as conditions changed, compiled & graphed

digital data for pest management professionals on 2,000 plus sites, transmitted and input

data to Dow Chemical Company, scheduled daily and monthly work for 7+ technicians,

handled special billing and service orders, assisted in decisions by providing statistical and

operational information to managers, ensured contracts were updated and service rate

increases were implemented, answered 10+ phone lines and routed calls to proper

department, responded to most of our clients e-mails and phone calls, sorted and

distributed all incoming mail, ordered all office supplies, customer service, data entry.

Skills: Type 45 wpm, 100% accuracy on 10-key