***** ***** **** ***** **** Antioch, Illinois ****2
Cell: 1-847-***-**** *********@*****.***
Samantha Frank
Professional Profile
Hope to secure a position with a well-established organization with a stable environment that will
lead to a lasting relationship in the field. Also obtain a position that will enable me to use my
strong organizational skills, educational background, and ability to work well with people.
Management position where I can effectively utilize my expertise in human relations, project
management, and staff recruitment. Position that utilizes my writing skills and enables me to
make a positive contribution to the organization. Meticulous management experience, excellent at
juggling multiple tasks and working under pressure. Strong leadership and relationship -building
skills. Familiar with Microsoft, excel, ect.. Manager with 5 years experience.
Qualifications:
q Conflict resolution q Quick learner q Extremely organized q Microsoft Office q Team leadership
Strong verbal communication q Excel in client relation q Top leader in sales q Teamwork
q
skills q Flexible and adaptable q Professional appearance, attitude and demeanor
Relevant Experience:
Documentation q Wrote and edited documents to keep staff informed on policies and procedures.
Sales q Increased sales over a two year period. Marketing Implemented marketing strategies
q
which resulted in growth of customer base. Supervision Supervised team of three staff
q
members. Process Improvement q Created new departmental procedures manual. q Assessed
organizational training needs. Design q Responsible for creative design for prominent projects
Computer Proficiency q Used Microsoft Excel to develop inventory tracking spreadsheets.
Experience: Twin Peaks
Server/bartender:
Wheeling, Illinois
Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
Exceptional interpersonal and team building skills with an aptitude for building rapport with a
diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to
escalation. Thorough knowledge of menu offerings, including gourmet food, spirits, and wine
pairings. Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
Success multitasking while remaining professional and courteous in fast-paced environments.
Experience: Zumiez
2nd Manager
Gurnee, Illinois
I started off as a sales associate on June 9 of 2010 and then got promoted on may 16 2011
to the 2nd manager. I have been employed there for 3 Years. For more in -depth information
please ask.
Education:
Illinois Institute of Art
2015 Fashion Merchandising and Management Bachelor of Arts Schaumburg, Illinois, United
States
Antioch Community High School:
Graduated May 2011
Affiliations
• Member of Fashionistas Club 2012
• Interned at the Haute Spot in Chicago
• Received straight A`s throughout collage quarter