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Manager Sales Representative

Location:
Hagerstown, MD
Posted:
August 29, 2013

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Resume:

GLENN E. WATSON

** ******** ****** ***-

***-****

Thurmont, Maryland 21788

*****@***.***

OBJECTIVE:

To obtain a position where my experience in hospitality

management can

be used to an advantage within an organization offering

opportunities for

advancement.

EXPERIENCE:

2007 - Present Independent Insurance Agent

Market and recommend insurance companies to clients.

Mountain Gate Family Restaurant, Thurmont, MD

General Manager

Originally recruited by owner for start-up of 350

seat moderately-priced home-style restaurant

featuring breakfast, lunch, and dinner buffets in

1979. Selected and purchased all equipment and

furnishings, hired and trained staff, established all

policies and procedures, wrote and priced menus, and

developed and implemented marketing strategies.

Successfully managed 24 hours/day, seven days/week

restaurant until leaving in 1984.

Re-recruited by owner to re-assume management of

Mountain Gate in 1986. Managed 110 employees in

operation of $3.2 million/year restaurant.

Recruited, hired, trained and scheduled all

employees. Negotiated all purchase contracts for

equipment, maintenance, and food. Wrote and priced

menus. Controlled all advertising and promotion.

o Developed significant bus tour business through

participation in bus association/tourist

promotion groups, moderate pricing, and quick

bus tour service through buffets for breakfast,

lunch, and dinner.

1985 - 1986 Perkins Restaurant, Meadville,

PA

Manager

Successfully operated 180 seat family-style

restaurant. Implement company policies and

procedures. Hired and trained staff.

1985 Family Time Restaurant,

Ephrata, PA

Sales and Service Manager

Recruited by owner to build trade and establish

policies and procedures required for efficient,

profitable operation. Reorganized service staff and

implemented new procedures. Aggressively developed

bus tour business.

o Improved bus tour business by 35% within first

six months.

1984 Holly Hill Country Club,

Ijamsville, MD

Food Consultant

Developed menus, analyzed costs, reorganized

purchasing and inventory control procedures.

Established new sources for purchasing. Retrained

kitchen and service staffs. Implemented new member

billing system.

GLENN E. WATSON Page

Two

EXPERIENCE (continued):

1979. American General Life Insurance, Greensburg, PA

Sales Representative

Developed and implemented marketing plans using

telemarketing, mail, and personal contact techniques.

Interacted with clients to identify needs.

Prepared, presented, and sold plans to meet clients'

long and short-term financial security needs.

o Won several sales awards.

EDUCATION:

Community College of Allegheny County, Pittsburgh, PA

Business Major, 1975

Fort Hays University, Hays, KS

Business Major, 1972-73

Institute of Computer Management, Pittsburg, PA

Computer Operations Management Diploma, 1971

ASSOCIATIONS:

o Board of Directors/Past President, Catoctin

Mountain Tourist Council

o Past President/Co-Founder, Mid-Maryland

Restaurant Association

o Board of Directors, Restaurant Association of

Maryland

o Board of Directors, Frederick County Tourist

Council

o Pennsylvania Bus Association

o Maryland Bus Association

COMMUNITY

ACTIVITIES:

o Coordinator for church meals for shut-ins

program

o Manage food service for all church functions

o Assist in organizing and preparing food for

special events for PTA's and other community

organizations

References available upon request.

1986 - 2007 and

1984 - 1986



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