Customer Service Medical Assistant

Yolanda Arellano

**** *. ***** ****. #**** Cell: 702-***-**** **************@*****.***

Objective Bi-lingual Medical Assistant seeking position that will enable

me to use my elite customer service experience and skills

that will lead to a successful lasting relationship in the

medical field.

Education Milan Institute, Las Vegas, NV - Medical Assistant Program

* Medical Assistant Program Certificate (May 2012 - March

2013)

* CPR / First - Aid Certified-AED (November 2012-November

2014)

* Perfect Attendance (June, July, August, September, October,

December 2012)

Qualifications and Skills

. Vitals, EKGS, Phlebotomy, Injections, Autoclave

. Hematocrit, Glucose Testing, Urinalysis/ Microscopy

. Appointment Scheduling, Patient Insurance and

Billing

. Documentation of Health Information/ Patient

History

. Medical Terminology, Basic ICD-9 and CPT-4

. Responsible, known for excellent attendance and

dependability

. 10-key by touch. Typing speed: 45 wpm

. Capable of multi-tasking in a high-paced and

stressful environment

. Efficient in Microsoft Word and Excel

. Extremely organized, detail-oriented, great team

player and self-motivated

. Handling of specimens : Blood Smear and Staining,

. Eye Chart Exams, Patient Positions, Bandaging

Techniques

. Medical Terminology, Basic Anatomy and Physiology,

Pharmacology,

Sterile Technique

Experience Server / Waitress

Johnny Rockets @ Aliante Casino & Hotel, Las Vegas, NV

March 2010-May 2012

* Handled register, took and served food orders, detail

cleaned

* Refined my customer service and communication skills

* Worked during the busiest times of the year & events

with Conventions & Expo's

* Employee of the Month - December 2011

Languages Fluent in both Spanish and English

Contact this candidate