Customer Service Administrative Assistant

JESSICA QUILES

**** **** *** *****

Boca Raton, FL 33433

201-***-**** (C)

***************@*****.***

OBJECTIVE:

To obtain a position with a company that provides an opportunity for

continuous growth and advancement.

EMPLOYMENT HISTORY:

June '09 To Present ACA Recovery, Inc. Rochelle Park, NJ

Director of Operations Assistant: Answer phones, data

entry, drop daily bank deposits, faxing, and filing.

Responsible for sorting, logging, filing of all mail,

employment applications, and contracts. Process credit

card and ach payments.

August '06 To June '09 M and R's Miller Auto Corp. Bayonne, NJ

Office Manager: Process accounts receivable and

accounts payable on a daily basis. Consistently follow

up with previous default cliental to set up payment

arrangements. Post clients payments to reconcile monthly

reporting for auditing purposes. Monitor account

balances and drop daily deposits in the bank. Maintain

general ledger bank statements. Process payroll for up

to 12 employees. Run various reports for month-end

closing which provide taxation information for the IRS

and monthly revenues.

August '04 To August '06 Red and Tan Tours Jersey City, NJ

Human Resources Assistant / Administrative Assistant:

Process driver background checks and drug tests for

potential applicants. Prepare weekly adverse action

letters as well as typing various correspondences.

Responsible for sorting, logging, and filing of all mail

and employment applications. Manage office supplies and

handle orders for the department. Retrieve, log, and

maintain complaints on existing employees. Process and

submit accident reports to various insurance companies.

February '00 To August '04 The Provident Bank Jersey City, NJ

Service Representative: Monitor and reconcile bank

statements on a daily basis. Escrow attorney account

transfers and tenant / landlord closeouts. Calculate

interest rates and totals. Develop an ability to handle

multiple tasks simultaneously in a fast-paced, high

volume work environment.

June '98 To February '00 Intapol Industries Jersey City, NJ

Accounts Receivable Clerk / Data Entry Clerk: Process

billing information using Accounting Plus System on a

daily basis as well as documenting payments received and

preparing receipts for bank deposits. Process payments /

refunds made by credit card and follow up accordingly;

printing monthly reports and collection notices, as well

as assisting with general office duties such as faxing,

filing, mailing and typing correspondence. Perform

various customer service duties such as responding to

billing questions by telephone, maintaining and updating

customer accounts.

EDUCATION:

1997 Bayonne High School

Bayonne, NJ Diploma General Studies

Saint Peter's College

Jersey City, NJ Business Major: Accounting

INTERESTS:

Enjoy working with people. I am experienced with computers and using

various computer software.

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