Quality Assurance Manager

ESKRIDGE B. SHELTON

ACTIVE TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION (TS/SCI)

PHONE: 606-***-**** ********.*******@*****.*** Stafford, VA 22554

SUMMARY OF QUALIFICATIONS

Performance-driven, self-motivated, versatile leader with experience as a quality assurance and maintenance/operations manager,

seeking a position in a fast paced, challenging environment that requires leadership, problem solving, innovation, team building

and communication to enhance the overall performance and efficiency of day to day operations.

• Defense Acquisition Workforce Improvement Act (DIAWA) Level 1 Core Complete: Program Management (PM), and

Production Quality Manufacturing (PQM)

• Airframes & Power plants technician, Quality Assurance Manager, and Maintenance/ Operations Manager on Boeing CH-

46E, Sikorsky CH-53E, VH-3D and VH-60N helicopters

• Operational Risk Management certified

• Extensive experience overseeing a production division while maintaining a fleet of 12 to 20 aircraft on a daily basis

• 15+ years of experience as a Quality/Safety Assurance Standards Supervisor/Manager

• Lean Six Sigma, Black Belt Trained (160 HRS)

• Lean Six Sigma, Green Belt Certified

CORE COMPETENCIES

Leadership: Led 40+ personnel and managed $200+MM worth of military aircraft, parts and support equipment gear both in the

United States and while deployed overseas in combat. Planned, directed and managed the day to day operations of a production

division that supported a no-fail mission of transporting the President and Vice President of the United States aboard Marine One

365days a year.

Problem Solving: Particularly effective in assessing and resolving employee conflicts and organizational problems, resulting in

an increase in productivity. The ability to apply critical thinking to any situation by identifying hazards, assessing the hazards,

making risk decisions, implementing controls, and supervising any given task.

Innovation: Proven leader of innovative solutions of day to day operations and combat operations. Implemented strategic

planning concepts and process improvements to improve operational results and synergize efforts with limited personnel and

resource constrained environments.

Team Building: Uncanny ability to encourage ingenuity and drive among team members by striking the ideal balance of

direction and assignment. Challenges team members to exceed their perceived potential by creating an environment that fosters

mission accomplishment through the highest level of motivation and morale.

Communications: Clearly articulates thoughts and ideas both verbally and written. Combines presence and verbal skills which

produce confidence and achieves understanding of intent or purpose regardless of the setting, situation, or size of group

addressed. Recognizes the invaluable importance of receptive listening.

MILITARY ASSIGNMENTS

United States Marine Corps

• Sr. Manager, Aviation Maintenance/ Operations - Executive Flight Detachment (HMX-1) - Quantico, VA (2011 – 2013)

• Manager, Aviation Maintenance/ Operations - Marine Helicopter Squadron One (HMX-1) - Quantico, VA (2009 – 2011)

• Manager, Quality Assurance - Marine Helicopter Squadron One (HMX-1) - Quantico, VA (2008 – 2009)

• Manager, Quality Assurance - Marine Medium Helicopter Squadron 268 - Camp Pendleton, CA (2006 – 2008)

• Manager, Aviation Ground Safety - Marine Medium Helicopter Squadron 268 - Camp Pendleton, CA (2005 – 2006)

• Supervisor, Quality Assurance - Marine Medium Helicopter Squadron 268 - Camp Pendleton, CA (2004 – 2005)

• Supervisor, Aviation Maintenance/ Operations - Marine Helicopter Squadron One (HMX-1) - Quantico, VA (2002 – 2004)

• Supervisor, Quality Assurance - Marine Helicopter Squadron One (HMX-1) - Quantico, VA (2000 – 2002)

• Quality Assurance Representative - Marine Medium Helicopter Squadron 165 - Miramar, CA (1996 – 2000)

• Aviation Maintenance Mechanic - Marine Medium Helicopter Squadron 165 - Miramar, CA (1993 – 1996)

ESKRIDGE B. SHELTON

PROFESSIONAL EXPERIENCE

March 2011 - Present

SR. MANAGER, AVIATION MAINT. OPERATIONS – Presidential Helicopter Squadron (HMX-1) Quantico, VA

Led and mentored 40+ work center personnel consisting of both Marines and civilians that included their work schedule,

qualifications, well-being, and conflict resolution in support of the President and Vice President of the United States.

• Managed the day to day operations of the maintenance performed on VH-3D and VH-60N Presidential helicopters.

• Identified, assessed and executed the strategic restructuring of the phase maintenance processes resulting in a reduction of

phase maintenance time from a 5 day evolution to 3 days, resulting in increased aircraft readiness while reducing the cost of

maintenance.

•

Developed and supervised the implementation of a new process in auditing procedures which resulted in 4 out of 4 programs

managed to be labeled as model programs by Commander Naval Air Forces Inspection team.

June 2009 – March 2011

MANAGER, AVIATION MAINT. OPERATIONS – Presidential Helicopter Squadron (HMX-1) Quantico, VA

Led and mentored 30+ work center personnel consisting of both Marines and civilians in support of the Executive Flight

Detachment, Officer Candidate School and military officials.

• Managed the operations of maintenance performed on CH-46E and CH-53E Presidential Support Helicopters.

•

Designed and employed a fail-proof program audit procedure that resulted in all programs managed to receive 0

discrepancies and the Commander Naval Air Forces Inspection team to label the division as the most efficient, productive,

and best managed division the team has ever inspected.

•

Championed the successful training plan that cross-trained 20+ maintainers and inspectors between the CH-46E and CH-

53E.

May 2008 – June 2009

MANAGER, QUALITY ASSURANCE – Presidential Helicopter Squadron (HMX-1) Quantico, VA

Led the maintenance department consisting of 200+ personnel, in areas of safety, final inspections of maintenance actions,

managed and monitored programs, and test evolutions of CH-46E and Ch-53E helicopters.

•

Supervised the completion of 40 phase maintenance inspections and inspected over 250 flight critical maintenance actions.

• Established a program to ensure all aircraft functional check flights were properly briefed, administered, debriefed, and

tracked of over 200 Functional Check Flights (FCF).

• Served as a member of a technical task force which investigated trouble areas, conducted trend analysis, and provided

recommendations to senior leadership and outside agencies for corrective actions.

November 2006 – May 2008

MANAGER, QUALITY ASSURANCE – Marine Medium Helicopter Squadron 268 Camp Pendleton, CA

Led the maintenance department consisting of 200+ personnel, in areas of safety, final inspections of maintenance actions,

managed and monitored programs, and test evolutions of CH-46E helicopters.

• Managed and supervised the training of over 75 maintenance inspectors ensuring that all qualifications were current prior to

deploying to Iraq for combat operations.

• Directed all phases of breakdown and buildup evolutions for 14 CH-46E aircraft transported to Iraq for combat operations.

• Responsible for the inspection and completion of 38 programs within the maintenance department ensuring all procedures

are followed in accordance with all government and civilian regulations.

January 2006 – November 2006

Page 2 of 4

ESKRIDGE B. SHELTON

MANAGER, AVIATION GROUND SAFETY – Marine Medium Helicopter Squadron 268 Camp Pendleton, CA

Responsible for all ground and aviation safety related matters within the squadron which consisted of 250+ personnel and 14

aircraft both in the continental United States and in a combat environment.

• Developed “The Safe Passenger Campaign” that ensured the safety of passenger transportation during combat operations.

• Championed the efforts to prevent heat casualties in a combat environment where temperatures reach well over 130 degrees,

which resulted in zero heat related injuries.

• Instrumental in the Squadron’s Safety Department receiving the Aviation Safety award from the Secretary of the Navy.

EDUCATION

AA, General Studies 3.91 GPA June 2013

American Military University, Charles Town, West Virginia

BS, Applied Management (Expected) Sept 2015

Grand Canyon University, Phoenix, Arizona

TRAINING

DEFENSE ACQUISITION UNIVERSITY

Level 1 Core Complete:

• Program Management (PM)

• Production Quality Manufacturing (PQM)

PROCESS IMPROVEMENT

• Continuous Process Improvement Yellow Belt, USMC, Manpower and Reserve Affairs Division, 2012

• Lean Six Sigma Green Belt, Naval Aviation Enterprise, 2012

• Lean/Six Sigma/Theory of Constraints, Black Belt trained (160 Hours), Bowhead Logistics Solutions, 2012

• NAE CPI Awareness Course, Naval Education and Training Command, 2012

RISK MANAGEMENT

• Operational Risk Management, Naval Education and Training Command, 2012

• Manager - Directing your Command's Risk Management, Naval Education and Training Command, 2012

• Supervisor - Managing your Team's Risk, Naval Education and Training Command, 2012

• Operational Risk Management - Time Critical Risk Management, Naval Education and Training Command, 2012

QUALITY ASSURANCE/ MAINTENANCE CONTROL

• Naval Aviation Quality Assurance Administration Course, Fleet Aviation Specialized Operational Training Group, 1999

• Quality Assurance Officer/ Supervisor Course, Naval Education and Training Command, 2012

• Aviation Maintenance Control Management, Aviation Maintenance Administration and Management Training, 2011

LOGISTICS

• LCM Logistics Chain Management Initial Training, Naval Education and Training Command, 2012

• Naval Aviation Logistics Command Management Information System, Naval Education and Training Command, 2012

SAFETY

• Safety and Health Program Evaluation, Naval Education and Training Command, 2012

• DoD Safety and Occupational Health Program, Naval Education and Training Command, 2012

Page 3 of 4

ESKRIDGE B. SHELTON

ENVIRONMENTAL TRAINING

• Hazmat, Naval Education and Training Command, 2012

• CETEP Environmental Awareness Training, Natural Resources and Environmental Affairs Branch, 2011

• Introduction to Hazardous Waste Generation and Handling, Naval Civil Engineer Corps Officers School, 2012

HAZMAT First Responder Awareness/ Operations Course, Natural Resources and Environmental Affairs Branch, 2012

LEADERSHIP TRAINING

• Sergeants Nonresident Education Program, 1997

• Sergeants Resident Education Program,1998

• Staff Non-Commissioned Officer Career Nonresident Education Program, 2000

• War fighting Skills Program, 2005

• Staff Non-Commissioned Officer Advanced Resident Education Program, 2010

Page 4 of 4

Contact this candidate