Customer Service Manager
Resume:
TERRECA A. CATO
New Orleans, LA 70128
(504)- 241-6803(h)/ 504-***-****(c)
*******@*****.***
OBJECTIVE: Entry level position which will utilize experience in customer service.
EDUCATION: Xavier University of Louisiana
Bachelor of Science, May 2013
Major: Psychology Minor: Biology
EXPERIENCE:
Summer 2013 - Present New Orleans Recreation Department New Orleans, LA
Pool Manager
• Manage lifeguard staff and pool operations
• Payroll
• Scheduling
• Quarterly and Annual Data entry
Summer 2012 Xavier University New Orleans, LA
Research Assistant
• Assisted with revision of college textbook
• Provided latest material on the topic of stress and its factors
• Research Methodologies
Fall 2011 Xavier University New Orleans, LA
Student Researcher
• Did research on “The Correlaton between Suicide Ideation and Well-Being:
Risk Factors”
• Presented at the Annual Psychology Research Symposium
• Research Methodologies
• Published in Xavier University’s online research database
Sept. 2007 -May 2008 Xavier University New Orleans, LA
Fitness Center Clerk
• Monitored equipment and assisted patrons
Aug. 2007 – Aug. 2011 Red Cross/ New Orleans Recreation Department New Orleans, LA
Water Safety Instructor
• Teach water safety and swimming
Dec. 2005- Mar. 2008 Famous Footwear Harahan, LA
Sales Associate
• Provided customer service
Nov. 2005- Dec. 2006 Marshalls Harahan, LA
Cashier
• Provided customer service
June. 2004 – May 2013 New Orleans Recreation Department New
Orleans, LA
Lifeguard
• Monitor swimmers
SKILLS: Microsoft Office; Publisher; SPSS; certified lifeguard, CPR, and Water Safety Instructor
ACTIVITIES/ Secretary, Sociology Club; Community Service Chairperson, Psychology
HONORS: Club; NAACP Club; Qatar Scholarship
COMMUNITY New Orleans Mission; Pair Care; MLK Annual Service Day; Girl Scout
SERVICE: Leader
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