Customer Service Sales
Resume:
MONIQUE HOLMES
***-*** **** ***** ******, Apt *B
Bronx, N.Y. 10451
***********@*****.***
Cell 347-***-****
OBJECTIVE: Seeking an entry-level position with a growing company where I can use my skills and develop
new skills to grow and advance.
SKILLS: Experience in customer service, cash management, inventory control and sales, knowledge of
office support functions, proficient in switchboard operation and phone communication.
Skilled with computer system and software and am well-organized and efficient.
EXPERIENCE:
09/02 to present Prospect Family Inn/Homes for the Homele ss Bronx, NY
Safety Aide
Monitor entrance to facility and register viewers and clients.
Write incident reports of unusual incidents.
Ensure compliance with fire and safety codes.
Patrol rooms, hallways, offices, and internal courtyard of facility.
Operate and monitor closed-circuit video surveillance systems.
Conduct fire and evacuations drills for residents and staff.
05/96 to 08/99 Wells Fargo Guard Services New York, NY
Security Guard
Monitor lobbies of offices buildings, and register visitors and employees.
Identify and remove barriers to safety and security.
Contact police when possible or actual crime is witnessed.
Patrol lobby, hallways and document frequency of rounds on key lock.
01/95 to 05/96 Roy Rogers New York, NY
Cashier
Operated cash register, took orders and provided customer service.
Sold meals, cross sold other items, and accepted payment in cash, check and
credit cards.
Reconciled sales to receipts at end of duty.
04/94 to 09/94 Fedcap Home Care Services New York, NY
Home Health Aide
Performed respiratory checkups and evaluations.
Prepared specialized diets in accord with patients’ healthy needs.
Assisted patients with hygiene and ADL (activities in daily living) needs.
Directed patients in physical and occupational therapy activities.
02/93 to 02/94 Hostos Community College Bronx, NY
Clerical Assistant
Welcomed students, faculty and visitors to office.
Answered multiline phone system, routed calls, and took messages as needed.
Copied, faxed, filed letters, memos, and other correspond ence.
EDUCATION AND TRAINING:
New York State Security Certificate (standard 8-hour and 16-hour programs) New York, NY
New York City Fire Department Certified F44 Fitness Fire Guard-Shelter New York, NY
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