Customer Service Medical
Resume:
Ashley Farmer
Lake Villa, IL 60046
Phone: 847-***-****
**********@*****.***
Objective: To become an outstanding asset in the Medical Field utilizing my administrative experience,
excellent communication skills, strong work ethic, and medical office training to ensure patient
satisfaction and my employer’s success.
Education: First Institute Training and Management September 2013
Certificate Medical Office Assistant Program
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• •
Medical Terminology HIPPA/OSHA Regulations
• •
Appointment Scheduling Filing
• •
Office Communication Insurance Verification
• •
ICD 9/CPT Coding Medical Ethics/Laws
• •
CMS 1500 Prep Medical/Computer Billing
• Microsoft Office Suite
• Medisoft Practice Management HER
Round Lake Senior High School January 2012
Diploma
•
• General Studies
Early Grad
Experience:
Discovery Clothing Vernon Hills, IL November 2011 - July 2013
Authorizer
● Customer service - Greeting customers, offering help, ensuring their finding everything okay throughout
the store.
● Running the register area - Making sure employees are following procedures, answering any questions
they may have about ringing, customer questions, policy’s, ect
● Returns - Taking back merchandise purchased by customers ensuring the item(s) are able to be put back
on to the sales floor.
● Cashier - Accurately counting change back to customers to ensure no shortages/overages will be found at
the end of the night. Always checking major credit cards for signature and or photo ID
● Cleaning - Double checking the register area making sure everything is prepared for the next day. As well
as making sure the sales floor is neat and well organized.
Six Flags: Gurnee, IL Summer Seasonal Employment
Foods May – October 2011
• Oversaw the day to day function of the stand
• Provided coverage to other stores during understaffed shortage
• Cash handling experience using electronic register
• Maintained cleanliness of the property
Skills:
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• 2+ Years of customer service • Excellent multi-tasker
• Proficient with computers
• 38 WPM
• Works well with others
• Great communication skills
References: Available Upon Request
Contact this candidate