Medical Assistant Customer Service

Jessica Alvarez

*** ****** **** **. ****************@*****.***

Round Lake Park Illinois 224-***-****

OBJECTIVE

Enthusiastic Medical Assistant with excellent communication, time management and problem

solving skills, with a strong motivation to succeed in the healthcare field.

CERTIFICATIONS

•Certified Clinical Medical Assistants (CCMA) June 2013

•Certified Phlebotomist Technician (CPT) April 2013

•Customer Service certification completed October 2012

•CPR certified February

2013

LANGUAGES

Bilingual: Spanish/English

EDUCATION:

Computer Systems Institute, Healthcare career program Gurnee IL June 2013

Healthcare Career Program- Clinical Medical Assistant

Round Lake Senior High School Graduated May 2010

QUALIFICATIONS

•

Certified Medical Assistant certification Adept at taking patients’ vital signs;

• •

through AMT (American Medical blood pressure, temperature, height, and

Technologists) weight

• Perform lab procedures, phlebotomy, and In-depth knowledge of documenting care

•

urinalysis provided in the patient’s medical record

• Able to perform Dosage Calculations Understand and able to apply medical

•

law, terminology and ethics to everyday

• Resolve Patient complaints and handle

work.

special situations.

Proven ability to maintain a safe

• Trained in EKG •

environment of for patients and staff

• Certifications: CPR, CPT

CLINICALSKILLS ADMINISTRATIVE SKILLS

• Various Lab Procedures • Front Desk Reception

• Staple/Suture Removal • Microsoft Office

• Diagnostic Testing

Insurance Verification

•

• Vital signs

Filling

•

• Pharmacology

Bookkeeping

•

• Electrocardiogram

Record Keeping

•

• Venipuncture

Appointment Scheduling

•

• Injections

• Autoclave

Contact this candidate