Customer Service Administrative Assistant

Loddy A Castillo

**-** ***** ***. ***. *F, Ridgewood, NY 11385

Cell: 347-***-****: *************@*****.***

Professional Profile

• Languages: Spanish, English and French

• Proficient in Microsoft Office, Outlook, Adobe Professional, etc.

• Fast, accurate typing

• Comfortable scanning documents

• Motivated, goal-oriented, multi-tasks, extremely organized, team player, meets deadlines, responsible with time

management, quick learner and excellent recommendations with seven years of professional and administrative

experience.

• Proven ability to work with all levels and diversity of people; good interpersonal communication skills.

Experience

Coldwell Banker-Bellmarc Group, – New York, NY June 2011 to Current

Administrative Assistant

● Create postcards, flyers, weekly open house advertising and approve pictures for the website.

● Create and modify documents as required. Convert files to PDF fillables

● Maintain inventory of office supplies and assist with special projects and staff events.

● Put in ads for the New York Times, and uplink information to the web

● Arrange Board Packages for review to Condo and Coop board

members.

● Assist Brokers with computer and printer problems and report

unsolvable issues to IT dept

● Responsible for calling for repairs of equipment, messenger pick-ups,

photocopy, distribute mail, fax, email, answer and direct

calls.

● Welcome and register guests, answer questions and respond to requests.

V.I.T. Car Service, INC – Bronx, NY February 2011 to June 2011

Administrative Assistant

● Update the access database system

● Submit and review A/Es' expense reports to the accounting department

● Assist on meetings for the credit committee team

● Greet all clients and drivers, Maintain and update all drivers files

● Answer the phones and direct the calls to the right party.

Cobros Institucionales América, S.A COBRINSA – Santiago, DR May 2008 to July 2010

Lawyer

● Manager of the Human Resources Department

● Litigator of civil and work force cases

● Manager on collection Department

Data Vimenca – Santiago, DR February 2008 to May 2008

Customer Service Representative

● Customer Service to EarthLink, Phone Company located in the United States.

Call Max Dominicana – Santiago, DR February 2006 to February 2008

Customer Service and Telemarketer Representative

● Customer Service to Horizon Power, an electricity supplier Company located in the United States

● Sales Verification Manager

Education

Universidad Tecnológica de Santiago (UTESA)

Santiago, DR. Bachelor of Law (Honor’s List)

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