Customer Service Supervisor

Ronrico Crosby

**** ***** ** ********, ** *****

Cell: 614-***-****

Email: ************@*****.***

WORK EXPERIENCE:

Personnel Journeyman Jun 11-Present

(Traditional Reservist), 3S051

*** ***/, United States Air Force Reserve Grade Level: Airman First Class, USAF

Fairborn, Ohio Salary: 3,114 USD per year

Hours per week: 16+

(Contact Supervisor: Yes, Supervisor’s name is MSgt Pamela Baker, Phone: (937 - 904-3934)

Took ownership of Unit Training Assembly Pay System (UTAPS), restructured records, approvals, and

exports by creating an easy-to-follow manual.

Creates orders of a very complex nature on a regular basis to include both standard and irregular requests

via Air Force Reserve Order Writing System (AROWS -R) enabling accurate transactions

Tracks and solves voucher issues that squadron member’s encounter relating to the implementation of

PIPS/eFinance.

Provide customer service to all members entering the office .

Pitt Plastics Nov 11-Present

Packer

Columbus, Ohio

Salary: 17,760 USD per year

Hours per week: 40+

(Contact Supervisor: Yes, Human Resource Manager Judy, Phone: (614 -868-8660)

Stack and piles finished goods to their correct containers.

Fill out forms and paperwork for measurement and weight.

Reviews packing lists to make sure that all items are inside.

Counts items that are placed into different containers.

Seal and label each of the containers properly then move the completed packages fo r loading.

Giant Eagle Jun 08-Jun 11

Meat Clerk

Columbus, Ohio

Salary: 15,210 USD per year

Hours per week: 35+

(Contact Supervisor: Yes, Supervisor’s name is Rob Stirckland, Phone: 614-***-****)

Receives, stores, and grinds meats in retail establishment

Unloads fresh, cured, and boxed meats and poultry from delivery truck and transports them to storage room

on conveyor and with hand truck

Counts and weighs incoming articles and compares results against invoice

Cuts meat into small pieces suitable for grinding, and grinds for use as hamburgers, meat loaf, and sausage,

using powered grinding machine

Cleans grinder, meat containers, and storage room with water hose and broom

May take meat orders from customers.

EDUCATION:

Columbus State Community College

Columbus, OH

Major: Finance

RELEVANT COURSEWORK:

Basics of Accounting and Finance, Business Fundamentals, Business in the Global Environment, Human Resources

Development, Management Essentials, Organizational Systems Improvement, Project Planning

Franklin University

Columbus, OH

Major: Accounting

REVELANT COURSEWORK:

Calculus, Statistics with Regression, Principles of Financial Accounting, Principles of Managerial

Accounting, Principles of Management, Principles of Marketing, Supply Chain and Operations Management,

P rinciples of Entrepreneurship, Macro/microeconomics.

Centennial High School

Columbus, OH

Major: College Preparatory Courses

REVELANT COURSEWORK:

English language arts, Health, Mathematics, Physical education, Science, Social studies,

Electives.

Professional Military Education

Personnel Apprentice Technical School

Keesler Air Force Base

REVELANT COURSEWORK:

Covers personnel duties such as computer operations, personnel communications management, briefings, Military

Personnel Data System (MilPDS) applications, personnel relocations, employment readiness, commander's support

staff functions, and contingency support functions.

JOB-RELATED TRAINING

Proficient in Microsoft Office Suite, Microsoft Office Word, Microsoft Office Power Point, Microsoft

Office Excel, Microsoft Office SharePoint, Access, operating multiline phone systems, copiers, printers,

fax machines, and computers.

Contact this candidate