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Manager Quality

Location:
Naples, FL
Posted:
August 18, 2013

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Resume:

ROBERT A. WATSON

248-***-****

ab9ow9@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Center Manufacturing, Greenwood, SC (Metal and tube fabrication, complex

assemblies)

Quality Manager 2011 - 2013

. Recruited to lead effort to address Low Performing Supplier (LPS) status

with largest customer (Mack Volvo). Developed and implemented plant wide

quality improvement effort that improved customer quality metrics by 35%

(70 QPM to 45 QPM) in 6 months leading to

. Improvement effort reduced internal rejects by 23% resulting in a

reduction of 2 headcounts from final audit area.

. Led effort to prepare for Honda full quality system assessment (QAV) to

qualify as a new Honda supplier. Obtained full approval from Honda on

initial audit with 0 nonconformances and 3 suggested improvement

opportunities

. Implemented Layered Process Audit system in every production area

(laser/punch press, brake press, welding, assembly, paint) resulting in

18% reduction in internal audit nonconformances

JL French Automotive Castings, Sheboygan, WI

Engine Blocks, Engine Ladder Frames, Transmission Covers

Quality Manager, Glasgow Ky / Sheboygan WI 2010 - 2011

. Directed multiple cross-functional process improvement teams at Glasgow,

Kentucky operations to improve customer quality and delivery ratings

. Glasgow, Kentucky improvement activities resulted in 50% reduction in

customer PPM and 80% improvement in delivery ratings

. Led improvement team that reduced internal defects for Engine Ladder

Frames by 18%

. Directed effort to commonize TS16949 quality system processes across 4

plants, obtaining recertification with zero nonconformance

. Developed quality training module covering all in-process quality

requirements and delivered training to 100% of production personnel

Burtek Inc., (Military Contractor), Chesterfield, Mi

Quality Manager / Program Manager 2005 - 2009

. Recruited by COO to upgrade complete Quality Management System for

compliance ISO 9000:2000, obtaining registration with zero nonconformance

during registration audit

. Initiated and directed cost reduction team to achieve $3 million cost

savings for Afghan AFMTV program

. Designed and implemented internal certification process for CARC painting

resulting in preferred supplier status with multiple customers

. Directed cross-functional team to design and implement Supplier Rating

System resulting in a 35% reduction in suppliers

. Developed and implemented companywide quality training and development

process

Microheat, Inc., Farmington Hills, Mi., (start-up company -

electromechanical components)

Director of Quality 2002 - 2005

. Led team that designed, developed and implemented QS 9000 / TS 16949

Quality Management System from scratch, obtaining registration on initial

audit.

. Led successful effort to obtain approved supplier status with GM and

Chrysler as a new supplier

. Directed worldwide supply chain process (China, Mexico, Israel) resulting

in a 30% reduction in procured material cost

Talon Automotive Group, Royal Oak, Mi., (Metal Stampings, welded

assemblies)

Quality Manager 1994 - 2002

. Directed transition from Ford Q1 to QS 9000 Quality Management System

obtaining registration on initial audit

. Developed Quality Improvement Process resulting in multiple Chrysler

Gold Pentastar Awards

. Coordinating with the Manufacturing Manager, I initiated organizational

and procedural changes resulting in a 50% reduction in Quality Department

headcount while improving customer quality metrics

Freedland Industries, Dearborn, Mi. (Blanking, metal stampings)

Quality Director 1990 - 1994

. Recruited by the President / Owner to obtain Ford Q1 award. Achieved

award in first year resulting in a 30% increase in awarded business

EDUCATION

. Masters Degree - Michigan State University, School of Business

Administration Major - Economics, Concentration - Statistics

. Bachelors Degree - Oakland University, School of Management

Major - Economics, Concentration - Mathematics

PROFESSIONAL CERTIFICATIONS / AFFILIATIONS

. Certified Six Sigma Black Belt - American Society for Quality,

certificate number 7002

. Certified Six Sigma Master Black Belt - American Society for Quality -

Detroit Section

. Certified Lead Auditor - ISO-9000:2000, certificate number 5802959

. Certified Quality Engineer - CQE, ASQ



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