Manager Quality
Resume:
ROBERT A. WATSON
*************@*******.***
PROFESSIONAL EXPERIENCE
Center Manufacturing, Greenwood, SC (Metal and tube fabrication, complex
assemblies)
Quality Manager 2011 - 2013
. Recruited to lead effort to address Low Performing Supplier (LPS) status
with largest customer (Mack Volvo). Developed and implemented plant wide
quality improvement effort that improved customer quality metrics by 35%
(70 QPM to 45 QPM) in 6 months leading to
. Improvement effort reduced internal rejects by 23% resulting in a
reduction of 2 headcounts from final audit area.
. Led effort to prepare for Honda full quality system assessment (QAV) to
qualify as a new Honda supplier. Obtained full approval from Honda on
initial audit with 0 nonconformances and 3 suggested improvement
opportunities
. Implemented Layered Process Audit system in every production area
(laser/punch press, brake press, welding, assembly, paint) resulting in
18% reduction in internal audit nonconformances
JL French Automotive Castings, Sheboygan, WI
Engine Blocks, Engine Ladder Frames, Transmission Covers
Quality Manager, Glasgow Ky / Sheboygan WI 2010 - 2011
. Directed multiple cross-functional process improvement teams at Glasgow,
Kentucky operations to improve customer quality and delivery ratings
. Glasgow, Kentucky improvement activities resulted in 50% reduction in
customer PPM and 80% improvement in delivery ratings
. Led improvement team that reduced internal defects for Engine Ladder
Frames by 18%
. Directed effort to commonize TS16949 quality system processes across 4
plants, obtaining recertification with zero nonconformance
. Developed quality training module covering all in-process quality
requirements and delivered training to 100% of production personnel
Burtek Inc., (Military Contractor), Chesterfield, Mi
Quality Manager / Program Manager 2005 - 2009
. Recruited by COO to upgrade complete Quality Management System for
compliance ISO 9000:2000, obtaining registration with zero nonconformance
during registration audit
. Initiated and directed cost reduction team to achieve $3 million cost
savings for Afghan AFMTV program
. Designed and implemented internal certification process for CARC painting
resulting in preferred supplier status with multiple customers
. Directed cross-functional team to design and implement Supplier Rating
System resulting in a 35% reduction in suppliers
. Developed and implemented companywide quality training and development
process
Microheat, Inc., Farmington Hills, Mi., (start-up company -
electromechanical components)
Director of Quality 2002 - 2005
. Led team that designed, developed and implemented QS 9000 / TS 16949
Quality Management System from scratch, obtaining registration on initial
audit.
. Led successful effort to obtain approved supplier status with GM and
Chrysler as a new supplier
. Directed worldwide supply chain process (China, Mexico, Israel) resulting
in a 30% reduction in procured material cost
Talon Automotive Group, Royal Oak, Mi., (Metal Stampings, welded
assemblies)
Quality Manager 1994 - 2002
. Directed transition from Ford Q1 to QS 9000 Quality Management System
obtaining registration on initial audit
. Developed Quality Improvement Process resulting in multiple Chrysler
Gold Pentastar Awards
. Coordinating with the Manufacturing Manager, I initiated organizational
and procedural changes resulting in a 50% reduction in Quality Department
headcount while improving customer quality metrics
Freedland Industries, Dearborn, Mi. (Blanking, metal stampings)
Quality Director 1990 - 1994
. Recruited by the President / Owner to obtain Ford Q1 award. Achieved
award in first year resulting in a 30% increase in awarded business
EDUCATION
. Masters Degree - Michigan State University, School of Business
Administration Major - Economics, Concentration - Statistics
. Bachelors Degree - Oakland University, School of Management
Major - Economics, Concentration - Mathematics
PROFESSIONAL CERTIFICATIONS / AFFILIATIONS
. Certified Six Sigma Black Belt - American Society for Quality,
certificate number 7002
. Certified Six Sigma Master Black Belt - American Society for Quality -
Detroit Section
. Certified Lead Auditor - ISO-9000:2000, certificate number 5802959
. Certified Quality Engineer - CQE, ASQ
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