Customer Service Representative

Angela King

Raleigh, NC

**********@*****.*** - 919-***-****

WORK EXPERIENCE

Customer Service Representative

Xerox solutions - Raleigh, NC - October 2011 to February 2013

Responsibilities

Trained 150+ employees to service prescription drug plans for Medicare recipients.

Accomplishments

Received positive feedback from supervisor and two promotions during stay.

Skills Used

Communication skills, supervisory skills, telephone skills,mediation skills

EDUCATION

Associates of Applied Science in Human Services

New York city technical college - Brooklyn, NY

1992 to 1994

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