Tamra Valerio
**** ****** ****** ******, *** Vegas, Nevada 89117
702-***-**** . ************@*****.***
Work History
Mother & Son's Gift Baskets - Owner Current
. Manage all operations, including customer communication, order
processing, purchasing, inventory control, vendor communication,
website creation and maintenance, gift basket creation.
WorldMark by Wyndham - Resort manager 2008 - 2012
. Manage all hotel operations: Housekeeping, Maintenance, Front Desk,
Security, Market/Gift Shop, Transportation and Bell/Valet.
. Responsible for staff of 180+ employees.
. Manage an efficient, cost effective operation, including labor
management, inventory control, purchasing, supervision of other
services, gift shop inventory management, revenue generation, and
merchandising.
. Oversee the hiring and training of quality team members, and lead them
to success.
. Develop and control a $12M operations budget.
. Responsible for managing and balancing all inventories.
. Monitor expenditures and prepare budget variance reports to justify
expenses.
. Directly involved with renovation projects, working closely with
corporate Resort Development & Design team and contractor, including
room punch and set up.
The Grandview at Las Vegas - General Manager 2004 - 2008
. Promoted to General Manager and assigned to open new resort October
2004.
. Manage all hotel operations: Housekeeping, Maintenance, Front Desk,
Reservations, PBX, Security, Transportation and Bell/Valet.
. Responsible for staff of 90+ employees.
. Directly involved with new construction, working closely with both the
developer and construction company, including room punch and set up.
. Developed and controlled an $18M operations budget.
. Established rental programs, which increased revenues by 45% and
consistently keeps occupancy rates between 90% & 100%.
. Organize and conduct all HOA meetings, enforce bylaws, interview Board
of Directors candidates.
The Cliffs at Peace Canyon - General Manager 2001 - 2004
. Managed major refurbishment project converting condominium complex to
timeshare units.
. Managed a staff of 15 employees.
. Planned and supervised the build-out of a 2,200 sq. ft. maintenance
building and 2,000 sq. ft. housekeeping building.
. Increased rental revenues by 30%.
. Organized and conducted all HOA meetings, enforced bylaws, interviewed
Board of Directors candidates.
Polo Towers - Hotel Executive Assistant 1998 - 2001
. Assisted with the supervision and daily operations of Housekeeping,
Maintenance, PBX, Front Desk, Reservations, Security and Bell/Valet.
. Heavily involved in HOA issues including enforcement of bylaws,
coordinating annual meetings, interviewing Board of Directors
candidates.
Certifications / Training & Licenses
. Real Estate Principles, Practices & Procedures
. Real Estate Law & Ethics
. Nevada Real Estate License
. CMCA Certified
. AEI Certified
Education
. University of Phoenix - Associates Degree - Business Administration
2006 - 2008
. Western International University - Business Administration 2005 -
2006
. Southern Nevada School of Real Estate 2004 - 2005
. Mansfield Business College - Accounting 1979 - 1980