High School Manager

214-***-**** *******@*****.***

Kelly Calvo

*** *********** ****, ****, ** 78640 214-***-**** *******@*****.***

Kelly Calvo

Experience

Feb 2010 – June 2013

Super Shapes Fitness for Women Odessa, TX

Membership Associate and Front Desk

• Recruited new members

• Had working knowledge of and explained membership contract agreement

• Took payments

• Was a trusted key holder/opened and closed facility

• Explained exercises and movements to new and existing members

• Cultivated positive relationships with members by interacting with them

• Explained the use of exercise equipment to all members, prioritizing safety at all times

• Greeted all members in a professional and friendly manner

• Explained safe and effective exercise programs for all members

• Assessed individual progress and suggested appropriate changes

• Immediately reported any damaged or broken equipment

• Explained and demonstrated exercises and workouts to members

Dec 2011 – May 2013

Zucchi’s Ristorante Odessa, TX

Server and Catering Team Member

• Consistently provided professional, friendly and engaging service

• Skillfully promoted items on restaurant specials

• Followed all safety and sanitation policies to uphold proper health standards

• Displayed enthusiasm and knowledge about the restaurant's menu and products

• Routinely supported other areas of the restaurant as requested, including answering

telephones and completing financial transactions for other staff

• Set dining tables according to type of event and service standards.

• Addressed diner complaints with kitchen staff and served replacement menu items

promptly.

• Routinely cleaned work areas, glassware and silverware throughout each shift.

• Developed and maintained positive working relationships with others to reach business

goals.

• Demonstrated genuine hospitality while greeting and establishing rapport with guests.

• Proactively prepared for large parties and reservations, anticipating planning and staffing

needs.

• Received frequent customer compliments for going above and beyond normal duties.

• Delivered quality service by providing a warm and welcoming environment.

• Maintained clean dining room, lobby and service areas at all times.

• Maintained high standards of cleanliness and sanitation.

214-***-**** *******@*****.***

Kelly Calvo

Education

2008-2012

University of Texas Permian Basin Odessa, TX

Bachelor of Arts Degree in Child and Family Studies

• Graduated Magna Cum Laude

• Member of the National Society of Leadership and Success

• Minor in History

1998-2000 Holmes Community College Ridgeland, MS

Associates Degree in Liberal Arts

1994-1998 Madison Central High School Madison, MS

High School Diploma

Skills

• Knowledge of behavioral disorders

• Experience with special-needs

children

• First Aid and CPR Certified

• Child psychology knowledge

• Mother of 2 children

• Emotionally supportive

• Self-sufficient and confident

• Positive and optimistic

• People-oriented

• Highly dependable

• Energetic

• Computer proficient

• Healthy lifestyle role model

• MS Windows proficient

• Quick learner

References

Dr. Frank Mullins, Prof. College of Education at University of Texas Permian Basin 432-***-****

Julie Chavez, Membership Director and Office Manager at Super Shapes 432-***-****

Larry Burdette, Owner Zucchi’s Ristorante 432-***-****

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