Customer Service Human Resources

Allen R. Hood Jr. (RUDY)

**** **** *** *****

Louisville, KY 40218

*****@*********.***

502-***-**** (home)

502-***-**** (cell)

SUMMARY

Highly motivated self starter with a proven track record of management, recruiting, and interviewing

positions. High volume recruiting skills with a tremendous hiring and retention rate. Able to

successfully handle any problem area, employees or customers, with phenomenal person to person

skills, always resulting in positive situations. Flexibility to work whenever asked, and willing to learn

any new jobs or tasks. Enjoy working with individuals from diverse backgrounds while creating team

morale and positive relationships. Seeking long term employment with an organization that needs my

great attitude, work ethic, and diverse skills.

SKILLS

16 years of recruiting and interviewing experience

Excellent public speaking skills for seminars and training

Tremendous counseling, problem solving and employee relation skills

Sales, office, customer service and operations management

Handle multiple responsibilities and eager for new challenges

Advertising, marketing, public relations and company spokesperson

Extensive safety, OSHA and ISO 9000 knowledge

Human resource generalist skills

Budget allocation, profit, and loss accountability

QUALIFICATIONS

Consistently ranked in the top 10 in the country for Empire in enrollments, starts and commitment

rate percentage.

Responsible for all outside lead activity and lead generating events.

Achieved ‘tier 1” representative status at ITT Technical College in 3 of the first 6 months and finished

3rd in enrollments for 4th semester out of 16 Reps

Created over 100 corporate partners for University of Phoenix Louisville campus which resulted in

new enrollments, training seminars, and unlimited potential for further growth.

Was a member of Wal Mart, Staples, Kroger and UPS Strategic Alliance team as well as an active

partner with Fern Creek Chamber of Commerce Membership Committee and Transitioning

Partners Coalition. I proudly represented the University of Phoenix Louisville campus at over 200 job

fairs, luncheons, seminars and leadership meetings.

Successfully interviewed and hired over 1800 seasonal warehouse, customization, and full time

employees for all levels and departments for local internet distribution company. Was requested by

management to be the lead recruiter at the Walton, KY location the for 2008 season reporting

directly to VP of Operations and the Director of Human Resources

Allen R. Hood Jr. (RUDY) page 2

Carried out all functions of my own business including outside sales, human resources, payroll,

employee training and the deployment and retention of employees

Diverse background which has enabled me to become extremely versatile for any position a company

may need me to adapt into, and be successful. These include sale management, human resources,

customer service, training, public relations and many others.

Manager of 3 Manpower temp services offices which generated $2.2 million in sales in 1997 and $5.5

million in 1998. Over 600 employees were sent to various job sites daily.

Comfortably interact with all levels of company management including CEO, Vice presidents, human

resource directors, plant managers and safety directors, always resulting in positive and long term

relationships.

BUSINESS EXPERIENCE

Independent/Contract Recruiter Louisville, KY

Recruiter 6/12 to Current

Empire Education Group

Louisville, KY

Career Planning Specialist 3/11 to 5/12

ITT Technical College

Louisville, KY

Admissions Representative 8/10 to 3/11

University of Phoenix

Louisville, KY

Corporate Education Liaison 2/09 to 6/10

uman Capital Management

H Louisville, KY

Lead Recruiter 8/07 to 1/09

The DNR Group

Louisville, KY

Print Sales Executive 7/05 to 7/07

Rush Temporaries

Louisville, KY

Owner 6/99 to 6/05

Manpower Temporaries

Bowling Green, KY

Sales and Operations Manager 2/97 to 5/99

EDUCATION

Western Kentucky University Bowling Green, KY

Bachelor of Arts, Journalism and Public Relations Graduated 1993

REFERENCES

Upon request, an outstanding list of references can be provided

Contact this candidate