Customer Service Medical
Resume:
Charlestown, N H *3603
**************@*****.***
Nancy Andino
Summary Statement
A goal-oriented and service-focused professional with extensive customer service
experience. Demonstrated problem-solving ability diffusing difficult customer situations
efficiently with empathy and poise. Able to work well as part of a team or independently
in a high-pressure environment. Dedicated and dependable with the ability to learn new
skills quickly and follow directions accurately. Committed to giving compassionate care.
Professional Experience
National Life Cancer Treatment Center May 2013 – July 2013
Berlin, VT
New Hampshire Technical Institute Radiation Therapy Student
• Maintain a high standard for quality patient care
• Established patient setups for external beam radiation treatment
Kingsbury Center for Cancer Care January 2013 – May 2013 Keene, NH
New Hampshire Technical Institute Radiation Therapy Student
• Established patient setups for external beam radiation treatment
• Knowledge of electron beam simulation
• Participated in weekly chart rounds
Radiation Center of Greater Nashua August 2012 – December 2012 Nashua, NH
New Hampshire Technical Institute Radiation Therapy Student
• Knowledge of treatment billing
• Trained with therapists on film processing
National Life Cancer Treatment Center May 2012 – August 2012 Barre, VT
New Hampshire Technical Institute Radiation Therapy Student
• Knowledge of on-board imaging, including CBCT
• Trained with therapists on patient simulation
• Knowledge of block cutting for electron treatments
Norris Cotton Cancer Center January 2012 – May 2012
Lebanon, NH
New Hampshire Technical Institute Radiation Therapy Student
• Trained with therapists on radiation therapy procedures
• Knowledge of treatment documentation
• Witnessed and wrote reports on Prostate Seed Implantation, Total Body
Irradiation, and Halo placement procedures
• Participated with therapists on SRS, RapidArc, and Gated Lung Treatment
procedures
Delta Airlines 1996-2007 Boston, MA
39 Windy Acres
Charlestown, N H 03603
**************@*****.***
Flight Attendant
• Communicated routine procedures, expectations and answered questions
• Able to multi-task, prioritize effectively and work without supervision
• Effective and adaptable problem solving abilities
• Self-motivated, organized and able to persevere through difficult situation
Nancy Andino
Equipment Experience
Linacs
• Varian 21 IX
• Varian trueBeam
• Temporary Radiation Vault with a Varian 600 C
• Siemens Primus
• Varian Trilogy
• Varian CD 120
• Varian MD
CT Simulators
• Philips Brilliance
• GE Lightspeed
• GE Optima
Education
New Hampshire Technical Institute 2010 – 2013 Concord, NH
Associate of Science Degree with a major in Radiation Therapy
• Registry eligible August 2013
• Dean’s List 2012
• Presentation on trueBeam Linac with a focus on the RapidArc technique
Volunteer Experience
Springfield Hospital 2012-2013 Springfield, VT
Radiology Department
• Fulfilled requests for medical records by mail, fax and PACS according to
regulations
Cheshire Medical Center 2012 Keene, NH
Pain Clinic
• Assisted the physicians, nurses, and office staff with administrative and
secretarial work
• Experience with Microsoft Office programs (Word, Excel, PowerPoint)
Licensures & Organizations
39 Windy Acres
Charlestown, N H 03603
**************@*****.***
American Heart Association CPR 2006 – Present
American Society of Radiologic Technologists 2011 – Present
Phi Theta Kappa 2011, 2012 & 2013
Lambda Nu 2012 & 2013
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