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Customer Service Medical

Location:
Charlestown, NH
Posted:
August 16, 2013

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Resume:

** ***** *****

603-***-****

Charlestown, N H *3603

ab9opr@r.postjobfree.com

Nancy Andino

Summary Statement

A goal-oriented and service-focused professional with extensive customer service

experience. Demonstrated problem-solving ability diffusing difficult customer situations

efficiently with empathy and poise. Able to work well as part of a team or independently

in a high-pressure environment. Dedicated and dependable with the ability to learn new

skills quickly and follow directions accurately. Committed to giving compassionate care.

Professional Experience

National Life Cancer Treatment Center May 2013 – July 2013

Berlin, VT

New Hampshire Technical Institute Radiation Therapy Student

• Maintain a high standard for quality patient care

• Established patient setups for external beam radiation treatment

Kingsbury Center for Cancer Care January 2013 – May 2013 Keene, NH

New Hampshire Technical Institute Radiation Therapy Student

• Established patient setups for external beam radiation treatment

• Knowledge of electron beam simulation

• Participated in weekly chart rounds

Radiation Center of Greater Nashua August 2012 – December 2012 Nashua, NH

New Hampshire Technical Institute Radiation Therapy Student

• Knowledge of treatment billing

• Trained with therapists on film processing

National Life Cancer Treatment Center May 2012 – August 2012 Barre, VT

New Hampshire Technical Institute Radiation Therapy Student

• Knowledge of on-board imaging, including CBCT

• Trained with therapists on patient simulation

• Knowledge of block cutting for electron treatments

Norris Cotton Cancer Center January 2012 – May 2012

Lebanon, NH

New Hampshire Technical Institute Radiation Therapy Student

• Trained with therapists on radiation therapy procedures

• Knowledge of treatment documentation

• Witnessed and wrote reports on Prostate Seed Implantation, Total Body

Irradiation, and Halo placement procedures

• Participated with therapists on SRS, RapidArc, and Gated Lung Treatment

procedures

Delta Airlines 1996-2007 Boston, MA

39 Windy Acres

603-***-****

Charlestown, N H 03603

ab9opr@r.postjobfree.com

Flight Attendant

• Communicated routine procedures, expectations and answered questions

• Able to multi-task, prioritize effectively and work without supervision

• Effective and adaptable problem solving abilities

• Self-motivated, organized and able to persevere through difficult situation

Nancy Andino

Equipment Experience

Linacs

• Varian 21 IX

• Varian trueBeam

• Temporary Radiation Vault with a Varian 600 C

• Siemens Primus

• Varian Trilogy

• Varian CD 120

• Varian MD

CT Simulators

• Philips Brilliance

• GE Lightspeed

• GE Optima

Education

New Hampshire Technical Institute 2010 – 2013 Concord, NH

Associate of Science Degree with a major in Radiation Therapy

• Registry eligible August 2013

• Dean’s List 2012

• Presentation on trueBeam Linac with a focus on the RapidArc technique

Volunteer Experience

Springfield Hospital 2012-2013 Springfield, VT

Radiology Department

• Fulfilled requests for medical records by mail, fax and PACS according to

regulations

Cheshire Medical Center 2012 Keene, NH

Pain Clinic

• Assisted the physicians, nurses, and office staff with administrative and

secretarial work

• Experience with Microsoft Office programs (Word, Excel, PowerPoint)

Licensures & Organizations

39 Windy Acres

603-***-****

Charlestown, N H 03603

ab9opr@r.postjobfree.com

American Heart Association CPR 2006 – Present

American Society of Radiologic Technologists 2011 – Present

Phi Theta Kappa 2011, 2012 & 2013

Lambda Nu 2012 & 2013



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