Courtney Shade
*** ******* **** *********, ** ***20
Home: 717-***-**** Cell: 717-***-****
***********@***.***
Objective
Motivated customer service specialist with over 2 years retail
experience in a fast-paced, team-based environment. Friendly Sales Associate
adept at working in diverse retail and customer service environments.
Skills
•Quick Learner Cash handling experience
•Exceptional communication skills Good at solving problems
•Pays attention to detail Knows computers
•Very dependable Organized
•Follows the rules of the work place
Work History
Loan Counslor Nov 2012 - Jan 2013
PHEAA - Harrisburg, PA
•Answered an average of 25-40 calls per day by addressing customer
i nquiries, solving problems and providing customers with information
•Searched through borrowers loan information on the computer to get the
answers to their questions
Flow Team/Trailer Unload July 2012 - Oct 2012
Target - Mechanicsburg, PA
•Unloaded tractor trailer of store orders early mornings before store
opened to the public
•Stocked all the product from the truck onto the shelves throughout the
whole store
•Helped any customer that needed help finding a product afte the store
opened at 8am
Store Associate Oct 2010 - April 2012
Turkey Hill - Enola, PA
•Ran cash register, kept store clean and presentable throughout the whole
day
•Helped customers find items they were looking for when needed
•Stocked shelves and cigarettes in between customers
Education
Susquenita High School Graduated 2009
Duncannon, PA
High School Diploma: General