Phyllis Smith
San Diego CA 92105-1155
*************@*****.***
Summary
Office Professional with 15+ years of progressive responsibility providing Front Desk and Administrative and Customer
Service support to executive level staff in the public and non-profit sector. My administrative forte includes Drafting
Correspondence, Maintaining Reports and Media Announcements and Print Ready. Experienced in scheduling meetings,
keeping multiple calendars (paper/ electronic, taking minutes etc. High volume phones, receptionist, and front desk greeter.
My reputation of a solid work ethic and maintaining strong trusting relationships with public, clients and coworkers on all
levels is hard earned and highly valued. High energy with strong interpersonal skills.
Honorable Vet. USN, Top Secret, Bondable Fingerprints on file with SD Sherriff’s Department.
Skills
Extensive experience and advanced proficiency in the use of personal computers and social media, Word for Windows, Excel,
PowerPoint, Microsoft Access, Microsoft Publisher, Microsoft Outlook and Internet. I have worked with BETA, Vantive,
Acorde, BranchNet and BranchWeb OnBase PeopleSoft data bases - Type 75 wpm
Experience
Mar 13 – Jun 13 Horizon Planning Tax Services Seasonal Clerical Support 8555 Aero Drive, San Diego, CA 92108
Oct 07 – Jan 2012 HR Benefits Clerk Solar Turbines (VOLT) Harbor Drive, SD CA
• Diversity and Inclusion Companywide Survey
• PII (Personal Identifiable Information
• Workers Comp Clerical and Back filing
• Scanned ALL current and historical Benefit Dept Files from paper to electronic (OnBase)
Feb 2004 – May 2007 Administrative Assistant (Church Clerk) LVSB San Diego, CA
• Responsible for overseeing all aspects of Executive Office assisting in multiple capacities as needed.
Provided confidential secretarial and administrative support to the CEO/Senior Pastor and Moderator of
the Southwest District Association, all support staff and 800-1200 church membership.
• Answered high volume phones, maintained contacts database, maintained office equipment and inventoried
supplies for vendors, handled pastoral hospitality and regulation permits for building and kitchen usage,
weddings, repasses and all other special events or community service activities.
2000-2004 Secretary Arden Realty 701 B Street SD, CA
• Reception / Secretary, ensure prompt maintenance service, vacancy preparation, maintain vendor
list, collections and lease maintenance. Assisted General Manager in areas of tenant concerns.
1990-1999 Legal Assistant 4th Appellate Court / Manpower San Diego, CA
• Prepare and Track Legal Documents, Case Filing, PROMIS (legal) Canofile Scan System, Data entry,
cash handling, credit card processing, A/P and A/R, vendor coding, payroll and dividend check printing
2-man Cash Deposits and Bank Reconciliation, Ledger Updates and Payroll Processing
*************@*****.*** Resume Continued
Continuing Education /Community Relations
• 2012 Currently enrolled in SDCE Office Administrative Assistant Certificate (560 Hrs)
• 2012 Child Visitation Monitoring Certificate
• 2011/2012 President Solar Turbines TurboToastmasters Club
• 2010/2011 Area Governor 12, District 5 Toastmasters
• 2005 UCSD San Diego Community Organization – Certificate & UCSD Honorary Good Fellow Award
• 7 Steps of Highly Effective People, Franklin Covey 2007 Certificate
• Project Manager, Franklin Covey 2007 Certificate
• Leadership and Diversity Through Film – Cal State San Marcos Certificate
• BSF International Volunteer Teaching Program Adults/Children 1997-Present
• Guest Teacher of weekly one hour class at House of Metamorphosis to recovering substance abusers
Due to responsibilities as full-time care giver for an immediate family member I have worked for many of
San Diego’s finest companies as temporary or contract employee with excellent feed back :
via VOLT, TLC Staffing, AppleOne, Manpower, Receptionist Express, SmartStaff, TOPS etc.
5th Appellate Court of Appeals MTS Transit
ACE the America Council of Exercise NASCO
Aetna NutraSweet Kelco
America3 Overland Data
Arden Realty Property Management Pfizer Pharmaceuticals
CalTrans Qualcomm
Corning Revere Rick Engineering
Cubic Roar
Deloitte & Touche Roel Construction
Ernst & Young SAIC
Flour Power Bakery SD Chamber of Commerce
Jack in the Box - Corp SD Convention Center
Hamilton, Luce Forward SDG&E
Hilton Hotel SD Realtors Association
Home Federal Savings & Loan Silverado (Senior Care)
Honeywell Solar Turbines, Inc.
Jackson & Blanc Sunroad Auto Group
Kola Blue (Inventory) Teledyne Ryan
La Costa Resort and Spa TOPs Staffing ( in house and off-site)
LPL Financial, La Jolla Touche Ross
LP3 Communications United Way
Legal/Law Offices (multiple) Washington Mutual
Marriott Hotel
Mortgage Companies (multiple)
(Many other companies and offices from San Ysidro – Oceanside, CA) Volunteered at local schools, police
department, SD courts and local church youth programs and community outreach for military families and the
homeless etc.)