Customer Service Medical Billing
Resume:
Wanda Delaney
Philadelphia, Pa 19121
*********@*****.***
Qualifications I have over 20 years of clerical and customer service experience, as well as the ability to manage diverse tasks in
various sized offices. In addition to my 20 years of experience, I also have strong planning, organizational, and
computer troubleshooting skills. Through my clerical work, I have become proficient in the use of the Microsoft
Office Suite, especially Word, Excel and Outlook. I am also able to type 35 wpm and operate various types of office
equipment.
Objective To continue my career in an energetic, innovative, and positive environment that will allow me to further use and
develop my administrative and customer service skills, while providing me the opportunity to grow within the
company.
Law Offices of Strachan & Hatzell
Professional Experience
File Clerk/ Receptionist
• Organized and maintained files for eight
attorneys
• Set up filing systems
• Compiled monthly case reports for
supervisors using MS Excel
• Managed and executed the closing of files
using MS Excel
• Prepared, interpreted, and proofread legal
documents, such as pleadings and subpoenas
• Scanned, faxed, copied, printed, and mailed
documents to specific locations
• Opened, sorted, and distributed incoming
correspondence, including faxes and emails
Strawberry Mansion NAC
Clerical/Surveyor
• Prepared tax rebate forms
• Maintained the filing system
• Conducted office machine operations
• Composed and sent out correspondence
• Answered multiple telephone lines
• Greeted clients
H&R Block
Data Entry Clerk
• Validated and distributed clients’ refund payments via checks
• Entered clients’ information into the office data system
• Prepared files for tax professionals
• Answered multiple telephone lines
• Greeted and assisted clients entering office
Philadelphia Corporation for Aging
Office Clerk
• Processed requests for food delivery
• Retrieved undelivered meals and distributed them to residenti
• Managed document system
• Answered incoming calls
• Greeted and assisted guests
United States Mint
Processing Specialist
• Reconciled customer accounts
• Transferred inventory to the appropriate coin storage bins
• Cancelled coin shipments for customers
• Delivered merchandise to assigned departments for shipments
• Answered multiple telephone lines
Skills Accounting Petty Cash
Payroll Saving Bonds
Accounts Receivable IDX software
Temple University Certification in Medical Billing
Education
Berean Institute Associates in Accounting
John W. Hallahan Diploma/Business
Contact this candidate